Specialist Vets in Amersham

## Summary Pet Practice is an **independent, family-owned veterinary clinic** founded in **2009** by vet **Ben Johnson** (per the clinic’s website). Recent reviews describe a practice that handles **routine care** (health checks and annual vaccinations) as well as **common surgeries** (neutering and lump removal), with multiple owners highlighting **clear explanations and aftercare guidance**. Specific experiences mentioned include **in-clinic updates during a dog’s surgery**, **talking through options in advance** (including what to do if more extensive cancer was found), and **enrolling pets onto a “pet plan”**. ## Services Based on the website summary and the latest reviews available to us, owners mention: - **Health checks** (including checks for multiple dogs in one visit) - **Annual vaccinations / “yearly jab”** - **Surgery**, including: - **Lump removal/excision** (including discussion of next steps if cancer was found) - **Neutering** (cat neutering mentioned) - **Aftercare support**, with owners describing thorough explanations of aftercare following procedures - **Pet plan** (mentioned as something pets were enrolled onto; details not provided) ## People - **Ben Johnson (vet, founder)**: Named on the website as the vet who founded the practice in 2009. A reviewer also mentions seeing “a lovely vet called Ben” for a health check and subsequently putting pets on the pet plan. - **Wider team (receptionists, nurses, vet)**: Multiple reviews describe staff taking time to **explain procedures and answer questions**, and during a dog’s surgery one owner describes being **kept updated while waiting**, as well as being allowed to stay involved briefly to help keep their dog calm while a line was placed. ## Reviews **Google rating: 5 stars from 77 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Clear communication around procedures and choices**, including discussing surgical options and aftercare in detail (neutering and lump removal are both mentioned). - **Supportive handling of anxious moments for owners and pets**, such as keeping an owner updated during surgery and helping them stay calm while their dog was being prepared. - **Routine care reported as smooth**, including health checks and annual vaccinations. - **Cost/value comments are mostly general rather than specific**, with a few owners saying prices seemed “a little lower” or “very reasonable,” and one noting it didn’t feel like unnecessary treatments were being pushed.

## Summary Active Pet focuses solely on veterinary physiotherapy and rehabilitation, with pain management and hydrotherapy using an underwater treadmill. The website highlights Western Veterinary Acupuncture, chronic pain management, and hands-on physiotherapy treatments, and says the clinic is accredited/associated with the Royal College of Veterinary Surgeons (RCVS), the Association of British Veterinary Acupuncturists, and the British Veterinary Rehabilitation and Sports Medicine Association. Across recent reviews, owners most often describe ongoing support for chronic conditions (arthritis, spondylitis) and post-surgical mobility decline, with treatment plans that combine in-clinic therapies (acupuncture, hydrotherapy, laser) and home exercises. Several reviewers also mention that sessions helped them recognise pain-related behaviour changes and adjust day-to-day care accordingly. ## Services From the clinic website and reviews, Active Pet offers: - Veterinary physiotherapy and rehabilitation (including hands-on treatments) - Pain management (including chronic pain management) - Hydrotherapy, including sessions on an underwater treadmill - Western Veterinary Acupuncture (mentioned on the website and in reviews) - Laser therapy (mentioned in reviews) - Radial shock therapy (mentioned in reviews) - Home physio exercises provided alongside in-clinic treatment (mentioned in reviews) Species mentioned on the website: dogs, cats, rabbits, and small animals. ## People - **Phillipa / Dr Phillipa (vet; described as specialising in physio and hydrotherapy)**: Reviews repeatedly mention detailed history-taking (“takes time to listen to the whole story”), practical pain and mobility guidance, and building structured plans (including medication in one account). Owners describe improvements such as better mobility after acupuncture/hydrotherapy and recognising that “bad behaviour” was pain-related. - **Michelle (team member, role not specified)**: Mentioned by name in one review alongside Phillipa as part of the team delivering ongoing arthritis-focused support. ## Reviews **Google rating: 5 stars from 30 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Mobility and chronic pain support:** owners describe help with arthritis, spondylitis, and age-related stiffness, including reports of visible improvement after early sessions (e.g., “after even the first session of acupuncture and laser therapy, she was obviously in less pain”). - **Multi-modal rehab plans:** acupuncture, hydrotherapy, laser therapy, and radial shock therapy are specifically mentioned, often used together across repeated visits. - **Pain-informed behaviour insight:** one reviewer says the vet helped them understand their dog’s behaviour as pain-related and taught them how to spot signs of struggle and respond at home. - **Working alongside primary vets & admin/insurance:** one review highlights close coordination with the pet’s “traditional vets,” and another mentions insurance handling and appointment booking as “seamless.”