Straid Veterinary Clinic

Straid Veterinary Clinic describes itself as providing routine healthcare, preventative care, diagnostics, major surgery, and emergency care guidance for when the clinic is closed, and it is a registered training centre for Veterinary Nurses. Recent reviews most often highlight support for older and anxious dogs (including arthritis management), with owners describing clear explanations of options, appointments that don’t feel rushed, and check-ins about how pets are coping at home. One reviewer also notes the clinic “will always recommend cheaper alternatives to food or treatment if these are available,” alongside comments that it “is not cheap” but comparable to other practices. Ownership (independent vs corporate group) isn’t stated in the information provided.

Services

Based on the website summary and the written reviews available

• •Routine check-ups and preventative care
• •Diagnostics
• •Major surgery (listed on the website)
• •Emergency services / instructions for emergencies when the clinic is closed (as stated on the website)
• •Ongoing management of chronic conditions (arthritis discussed in reviews), including talking through treatment options
• •Support for anxious or nervous dogs during consultations (repeatedly mentioned)
• •Home visits (listed on the website source text)
• •Video Vet (listed on the website source text)
• •Pet Health Club® Plus plan (website mentions consultations included as part of this plan; no price/details provided)
• •Veterinary Nurse training (the clinic is described as a registered training centre)

People

• •Laura (receptionist): named in multiple reviews as “kind,” “knowledgeable,” “patient,” “extremely helpful,” and “very welcoming.”
• •Jaya (vet): described as calm and gentle with an elderly, nervous dog; owners mention she listened to concerns and explained suitable treatments for multiple health problems.
• •Locum vet (unnamed): described as bubbly, friendly, and knowledgeable.
• •Wider team (unnamed): owners mention vets explaining options clearly, being gentle with anxious dogs, and checking in on how a pet is doing at home (noted in a review about an older dog with arthritis).

Reviews

Google rating: 4.7 stars from 166 reviews.

• •Owners repeatedly describe gentle handling and patience with nervous/anxious and elderly dogs, including dogs with ongoing conditions.
• •Clear communication is a common theme: explaining treatment options and listening to concerns are specifically mentioned.
• •Follow-up/check-ins are described in one review (“check in on how he’s coping at home”).
• •Front-desk experience is a standout in several reviews, with reception staff (especially Laura) named for helpfulness and warmth.
• •Cost/value notes are mixed but specific: one reviewer says the clinic “is not cheap,” while also saying they’ll suggest cheaper alternatives when available and are “no more expensive than any other vet” they’ve used.