The Vet Centre Ltd

- Many owners describe the clinical team as caring and reassuring, with pets made to feel calm and owners feeling their animals are in safe hands. - Written feedback often highlights quick access to care, including same-day appointments and prompt help in urgent situations. - Several reviews praise practical organisation as well as treatment, with appointments running on time, follow-up visits arranged smoothly, and medication ready for collection.

Services

•General consultations and treatment: Owners describe thorough examinations, clear explanations, appropriate treatment, and advice on what to expect next, including when to return if a pet does not improve.
•Urgent and same-day care: Reviews mention pets being seen quickly for worrying symptoms, including a same-day cat appointment and one case where the team stayed open to wait for an injured dog.
•Preventive care and ongoing support: The practice advertises Pet Health Club® plans, including consultations on the Plus plan, along with wellness screening and healthy pet checks. Reviews also mention routine follow-ups such as a six-month check-up, medication being ready on arrival, and an additional puppy academy class that owners found helpful.
•Additional support and practical services: Out-of-hours emergency care is provided via Vets Now after 7:00pm on weekdays and from Saturday 12:00pm to Monday 8:00am. The practice is also listed as a veterinary nurse training facility, offers registered clients 10% off trusted pet travel with PetAir, and lists Klarna as a payment option.

Pricing

No published pricing information is currently available for this clinic.

People

•Aimee: Praised for being patient while an owner explained a cat’s symptoms, with clear advice and information that helped reassure the owner.
•Anna: Mentioned positively for recognising a cat’s history and recommending a straightforward treatment.
•Wider team: Reviews regularly praise the vets and nurses as friendly, knowledgeable, calm, and accommodating.

Reviews

Google reviews show 4.7 stars from 257 reviews.

•Many owners describe the clinical team as caring and reassuring, with pets made to feel calm and owners feeling their animals are in safe hands.
•Written feedback often highlights quick access to care, including same-day appointments and prompt help in urgent situations.
•Several reviews praise practical organisation as well as treatment, with appointments running on time, follow-up visits arranged smoothly, and medication ready for collection.
•Less positive comments mainly focus on reception and customer service, with a small number of reviewers describing front-desk staff as rude or stressed, and one also complaining about high bills.

Reviews for The Vet Centre Ltd

No VetsCompared reviews yet

Reviews from pet owners who enquired with The Vet Centre Ltd through VetsCompared appear here. You can also write a review — we check those before they are published.

Note: Showing the 10 most recent Google reviews out of 257 we track in total. Recent reviews may not be representative of overall sentiment.

Michelle Hastings

1 week ago

Rebecca Marshall

1 month ago

It is always such a great vet experience here. They make our dog feel at home / calm everytime we visit, and keep our mind at rest knowing she is in safe hands. Highly reccomend!

Dave Bopper

Jake Powell

Really happy with the vet centre, they are doing a fantastic job so far and are very friendly. They put on an additional ‘puppy academy class’ which was really helpful and gave us lots of tips, this has helped our puppy to enjoy going to the vet! Thank you so much

Kathy Sedgwick

Millie had her 6 month check up and service was great.staff are always helpful and happy to see you. Next appointment handed straight to us and meds ordered the day before waiting for us when we arrived.

Howard D'Silva

7 months ago

Thr vets and nurses are absolutely amazing and my experience with thrm is first class. I have no idea what happens with tbe receptionists in both locations but if that was my first impression I would not be back for a 2nd visit. This is not on just one occasion but over several visits.

Danni M

8 months ago

I thought my last vet was good but boy was I wrong. The team at the Vet Centre is amazing - they go above and beyond, they care about the pet first and will do everything they can to help them without making you feel judged They are so accommodating and can give you appointments so quickly. I chose this vet purely because after I moved, it was the closest that used the Pet Health Plan (which is incredible) and I am so glad I chose them. I cannot express how even the tiniest things are no problem to these guys and how quickly they act. There have been two times I’ve gone to them extremely stressed about my dog and after seeing them I’ve left crying with happiness and relief with how they have handled it and how much care they take to look after my dog

Cheralyn Linton-Allen

On time . friendly staff. knowledgeable vets

Paige Witney

10 months ago

Jessie Jane

11 months ago

The Vet Centre got me in straight away and were able to see my cat early afternoon the same day as calling, she was displaying worrying behaviour and I was advised to seek in person vet advice asap. Aimee was great and patient whilst I explained the problem, I felt happy with the advice and information she gave and Gloom is feeling much better now!