The Wheelhouse Veterinary Centre
#1 Vet in Chalfont St Giles, Buckinghamshire
The Wheelhouse Veterinary Centre – Vets in Chalfont St Giles
Clinic Overview
The Wheelhouse Veterinary Centre is an established practice (website states it has been serving pets since 1964) treating dogs, cats and rabbits. Clinic data also lists it as a veterinary nurse training facility and as offering emergency veterinary services (not further specified). In recent reviews, owners describe being able to book online, getting appointments quickly, and being kept informed about costs and procedures—alongside examples of the team trying to reduce costs by issuing written prescriptions rather than dispensing medication directly.
Services
Based on the website summary, clinic data, and the latest reviews, the practice is described as providing
- •Care for dogs, cats and rabbits (website summary).
- •Emergency veterinary services (clinic data; whether this is 24/7 vs extended hours is not specified beyond that listing).
- •Veterinary nurse training (clinic data).
- •Procedures and surgery (multiple reviews reference pets having “multiple procedures & surgery” and being well looked after).
- •Ongoing clinical support via a “Wheelhouse Plan” mentioned by a long-term client (details/what’s included aren’t specified in the information provided).
- •Prescriptions for medication on request as a way to reduce costs (review example: providing a written prescription instead of selling medication directly).
People
- •Susanne (nurse) is specifically named as being especially good at calming pets and owners (“Midas touch when it comes to putting pets… at ease”).
- •Alice is mentioned by name in one detailed review; the reviewer notes she “came in… on her day off” to help during an end-of-life period (role not stated).
Reviews
Google rating: 4.6 stars from 69 reviews.
- •Long-term continuity: one reviewer describes using the practice over decades and with multiple dogs.
- •Communication and time in consults: reviewers mention questions being answered thoroughly and being kept informed about “updates, costs & procedures.”
- •Ability to access appointments: one reviewer says they can “get an appointment quickly,” and another mentions a smooth process “from booking online.”
- •Support during complex or end-of-life care: one detailed account describes extensive support over a dog’s lifetime, including help during the final stage.
- •Cost awareness without being “cheapest”: one reviewer says the practice “probably [is] not the cheapest,” but gives a concrete example of the team saving money by writing a prescription rather than dispensing medication directly.
Special Services
Animals Treated at The Wheelhouse Veterinary Centre
Animals We Treat
Companion Animals
Opening Hours – The Wheelhouse Veterinary Centre
Opening Hours
Hours
Reviews for The Wheelhouse Veterinary Centre
Note: Showing the 5 most recent Google reviews out of 69 we track in total. Recent reviews may not be representative of overall sentiment.
Michael Stewart
4 months ago
Over decades, and Otto is our fourth dog under the care of Wheelhouse, they have proved to be conscientious in every aspect of pet care. Susanne, one of the nurses, has the Midas touch when it comes to puting pets (and their owners at ease)
Michael Stewart
a month ago
Over decades, and Otto is our fourth dog under the care of Wheelhouse, they have proved to be conscientious in every aspect of pet care. Susanne, one of the nurses, has the Midas touch when it comes to puting pets (and their owners at ease)
JANE BEARD
11 months ago
From booking online through whole process my pet was in good hands Thankyou Wheelhouse , ⁵proffesional practice
Rachel Thorogood
a year ago
The St Giles surgery was efficient, welcoming and very professional. Time was taken to answer all our questions and treatment was given with great care. Thank you
Sarah Osborne
a year ago
Very kind, knowledgable and accommodating
Kate Todd
a year ago
The Wheelhouse looked after my two black labs until they recently died. So I wanted to take a moment to share my experiences, which I hope will be of value to other people considering using their services. From the outset, when they were puppies, I have used the Wheelhouse Plan. I have nothing but positive words for this. It is comprehensive, value for money and a huge comfort to know that it is there is a no quibble support when your dog is unwell. I would certainly use it again in an instant. More importantly, I would like to tell you about the amazing team who offer a huge welcome and amazing support through all stages. Whilst one of my dogs was relatively trouble free to the end, the other was a little more tricky, and I could certainly be described a 'regular'. At all points, in all situations, the team of nurses, vets and reception staff made everything easy. So kind, so thoughtful and always going the extra mile. At the end, Alice even came in to help me on her day off. This is a direct reflection of the quality of their commitment, quality of service and genuine love for what they do. I could go on, but I will simply close by saying, they are Outstanding. Kate Todd
Kate Todd
a year ago
The Wheelhouse looked after my two black labs until they recently died. So I wanted to take a moment to share my experiences, which I hope will be of value to other people considering using their services. From the outset, when they were puppies, I have used the Wheelhouse Plan. I have nothing but positive words for this. It is comprehensive, value for money and a huge comfort to know that it is there is a no quibble support when your dog is unwell. I would certainly use it again in an instant. More importantly, I would like to tell you about the amazing team who offer a huge welcome and amazing support through all stages. Whilst one of my dogs was relatively trouble free to the end, the other was a little more tricky, and I could certainly be described a 'regular'. At all points, in all situations, the team of nurses, vets and reception staff made everything easy. So kind, so thoughtful and always going the extra mile. At the end, Alice even came in to help me on her day off. This is a direct reflection of the quality of their commitment, quality of service and genuine love for what they do. I could go on, but I will simply close by saying, they are Outstanding. Kate Todd
JSC Anon
a year ago
An absolutely fantastic Vets. Friendly, professional, have very good operating hours and I’m always able to get an appointment quickly. Unlike her Vets I genuinely trust their diagnosis and recommendations. They’re probably not the cheapest Vets around, but I wouldn’t want the cheapest vet looking after my animals. And having said that, they’re also perfectly willing to save you money where possible, for instance by writing you a prescription for medication rather than selling it to you direct which is more expensive. Honesty goes a long way.
Olivia
2 years ago
All staff at the Chalfont branch are so friendly and welcoming. They’re very knowledgable and have a clear passion for pets. They’re thorough in their work and keep you informed on all updates, costs & procedures. A brilliant and reliable vets. All our animals are registered there & with one of our dogs who has had multiple procedures & surgery there, he’s been very well looked after.
terryandcynthia roe
2 years ago
We have always received expert treatment for our dog’s health, and our dog has always been given love and affection on the occasions she has spent in the vets care
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