Windmill Veterinary Centre Ltd

- Many owners describe the team as welcoming, accommodating, and friendly, with positive comments about getting appointments when needed and being supported around busy schedules. - Several reviews highlight gentle, patient handling, including nervous dogs, elderly cats, and rabbits seen urgently. - Practical support is a recurring theme, including follow-up calls after illness, help with pet plans and preventive care, a postal flea-medication service, and advice such as sharing puppy training contacts.

Windmill Veterinary Centre Ltd describes itself as an independent practice and is accredited as a Silver Status Cat Friendly Practice. It offers routine preventive care, diagnostics, surgery, pet plans, and is listed as providing emergency veterinary services as well as being a veterinary nurse training facility. Recent feedback remains mixed overall: many owners praise the practice’s calm handling, follow-up, and helpful day-to-day support, while a small number of detailed complaints focus on diagnosis, continuity of care, and costs.

Services

•Routine and preventive care: Vaccinations, worming, flea treatment, and pet plans are all mentioned. Reviews also refer to a postal service for regular flea medication.
•Diagnostics and surgery: The practice is described as offering diagnostics and surgery, with reviews mentioning ultrasound, X-ray, neutering, and other surgical care.
•Emergency and urgent care: It is listed as providing emergency veterinary services, and reviews include urgent appointments for dogs and rabbits.
•Cat-friendly and low-stress handling: The clinic holds Silver Status Cat Friendly Practice accreditation. Reviews also describe calm handling of anxious pets, including one dog that had previously been expected to need sedation elsewhere but did not need it here.
•Nursing support and training: Windmill is listed as a veterinary nurse training facility. One recent review specifically praises a vet nurse for gentle handling during a dog’s nail clip as part of the VIP service.
•Care for different pets: Reviews regularly mention dogs and cats, and there is also evidence of rabbit care.

Pricing

Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Recent feedback on cost is mixed: some owners describe the prices as reasonable, while others complain about medication costs and the expense of repeat visits.

People

•Dr Nicola Naylor: Praised for follow-up consultations after a dog’s salmonella poisoning, with the owner highlighting her clear discussions about progress and ongoing care, as well as the time she took to build the dog’s trust.
•Reviews also speak positively about the wider team, including friendly vets, welcoming front-of-house staff, and a vet nurse who was commended for being lovely with a dog during a nail clip.

Reviews

Google rating: 4.7/5 from 195 reviews.

•Many owners describe the team as welcoming, accommodating, and friendly, with positive comments about getting appointments when needed and being supported around busy schedules.
•Several reviews highlight gentle, patient handling, including nervous dogs, elderly cats, and rabbits seen urgently.
•Practical support is a recurring theme, including follow-up calls after illness, help with pet plans and preventive care, a postal flea-medication service, and advice such as sharing puppy training contacts.
•Negative feedback is more detailed but less frequent, centring on continuity of care, diagnostic concerns, and cost, including one complaint about repeat prescribing for a rabbit and another alleging poor management of a seriously unwell dog’s case.

Reviews for Windmill Veterinary Centre Ltd

Note: Showing the 10 most recent Google reviews out of 195 we track in total. Recent reviews may not be representative of overall sentiment.

Simon Ladyman

4 weeks ago

We were not very happy with our treatment from Winslow vets today. Our rabbit has suffered with pasteurella for a number of years, he goes to the vets frequently for examinations and has recently recieved treatment with a course of antibiotics. The vet told us in January that if he needed more antibiotics within a 3 month period they could just write us a repeat prescription. I called them today and I was told they'd ask one of the vets and they would they ring back. Unfortunately no response, so my partener called- They had forgotten! They wanted us to take the rabbit in again for a visit and would not do a repeat prescription. Knowing how stressful it is for rabbits. Even when my partener said we couldn't afford the visit after spending over £900 in the past 6 months. All they care about is taking money off people along with the over priced medications.

Lianne

1 month ago

I love Windmill! They truly care about animals and Everytime I've needed them, they are very accommodating and make sure they give me an appointment when I need it. The vets are thorough and caring and the prices are reasonable too.

Bernadette Tavner

2 months ago

My little dog had his nails clipped as part of the VIP service. Vet Nurse was lovely with him

Toby Townsend

3 months ago

I have to be honest, especially within the career in which I work. Windmill Veterinary Centre failed to meet my expectations that I would expect from a Veterinary Surgery. The care which my dog received in 2025 was unacceptable. During this period of time my dog was extremely unwell requiring visits 2-4 times per week and endless amounts of phone calls and emails. My dog was losing weight rapidly and refusing to eat. Despite numerous appointments and tests conducted by various veterinarians and thousands of pounds spent, I never received a diagnosis. I ultimately had to conduct my own research to suggest potential issues and medications which is rather embarrassing. Following a referral to a specialist they completely contradicted the theories provided by Windmill Veterinary Centre. It is concerning that multiple veterinarians were unable to identify the issue. A room for concern! I believe that in this instance Windmill Veterinary Centre failed to meet the professional standards expected.

Jeff Charles

Used by MDD to check on the health of the dogs. Always a pleasant greeting and friendly attitude by all

Richard Gomm

Claire Mills

Lawrence John

Good. Old-style vets. Not like the big chains filled with apprentices and confused graduates, with crazy price lists.

Sarah Dawson

4 months ago

I have been attending the Windmill vets for just over two years now. On the occasions that I have had to use them, they have been amazing with my dog Belle. I have come from a Bicester vets that said she would need sedating on each visit. Not once has Belle had to be sedated at the Windmill vets . Just patients and understanding was given.

Lauren McGuire

6 months ago

Windmill Veterinary Centre, Winslow have been fantastic in caring and supporting me with my cats and dog. The staff are always welcoming and manage to support me with appointments that suit my busy schedule. Their postal service for flea meds etc helps keep those regular dosages happening on schedule. They were helpful in sharing contact details for puppy training classes etc. We are very happy customers