Jed and Friends Veterinary Surgery

- Owners repeatedly praise the clinical care and communication, especially taking time to explain problems and treatment plans clearly. - BOAS surgery stands out in recent feedback, with one owner describing a “night and day” improvement in their pug’s breathing, sleep and energy after surgery. - Dental care for cats is also mentioned positively, including two cats having dental procedures under anaesthetic and being looked after well despite different temperaments.

Jed and Friends Veterinary Surgery in Bletchley receives very strong recent feedback for thorough consultations, clear explanations and kind handling of pets. Owners especially mention BOAS surgery, dental work under general anaesthetic and support for anxious animals. Reviews give a mixed picture of the practice’s independent-versus-corporate feel: several describe it as refreshingly different from a corporate clinic, while one recent reviewer reported an unpleasant front-of-house experience.

Services

•BOAS surgery for brachycephalic dogs: Owners specifically mention discussions around widening nostrils and shortening the soft palate, with one recent pug owner reporting a major improvement in breathing, energy and sleep afterwards.
•Dental procedures under general anaesthetic: This is mentioned more than once for cats, with owners saying their pets were well looked after throughout.
•Consultations and treatment planning: Reviews repeatedly highlight detailed explanations of findings, options and aftercare, with appointments described as thorough rather than rushed.
•Support for nervous pets: One owner said their dog was terrified of vet visits and felt the team helped make the experience positive.
•Emergency / out-of-hours care: Outside normal opening hours, clients are directed to call Hampden Vets.

Pricing

No published pricing information is currently available for this clinic.

People

•Dr Teresa Burns (vet): the main named clinician in reviews, regularly praised for being thorough, compassionate and clear when explaining findings, surgery plans and post-operative care.
•Ayesha, Tracey and Adrienne: named in one negative review about customer service; roles were not stated.

Reviews

Google shows 4.9 stars from 193 reviews, with recent feedback heavily positive overall.

•Owners repeatedly praise the clinical care and communication, especially taking time to explain problems and treatment plans clearly.
•BOAS surgery stands out in recent feedback, with one owner describing a “night and day” improvement in their pug’s breathing, sleep and energy after surgery.
•Dental care for cats is also mentioned positively, including two cats having dental procedures under anaesthetic and being looked after well despite different temperaments.
•The overall tone is warm and welcoming, with reviews highlighting kindness to both pets and owners, good handling of nervous animals, and a willingness to spend longer in appointments; there is also one recent negative review focused on front-of-house customer service, and one owner notes the practice may run late at times.

Reviews for Jed and Friends Veterinary Surgery

Note: Showing the 10 most recent Google reviews out of 193 we track in total. Recent reviews may not be representative of overall sentiment.

Lisa Duffin

1 month ago

Kelly Parsons

2 months ago

Tom Allan

3 months ago

"I cannot thank Jed and Friends’ Veterinary Surgery enough for the life-changing care they provided to my pug. After years of struggling with noisy breathing and low energy, Puggy underwent BOAS surgery here, and the results are truly night and day. From the initial consultation, Dr Teresa Burns and her team were professional and took the time to explain exactly how widening the nostrils and shortening the soft palate would help. The surgery went smoothly, and the post-op care was exceptional. Puggy now breathes silently, has so much more energy for walks, and finally sleeps comfortably without snoring. If you’re considering BOAS surgery for your brachycephalic pet, I would highly recommend Jed and Friends’. Tom

Bev Boarland

4 months ago

Our first visit this week. A lovely friendly welcome, I was even offered a cup of tea! Dr Teresa is thorough and compassionate , taking time to get to know both Yoshi and me. I will be recommending the practice to family and friends. 10th December 2025, What a fantastic vetinary surgery. We have visited three times over the last few days with our poorly cat. Dr Teresa and her team have been wonderful. The care shown to Yoshi was above and beyond, while the care shown to us was exceptional at a very anxious time. This is the best vetinary practice we have ever visited - we will continue to recommend Dr Teresa and her team to family and friends.

Quirky Whiskers

A truly unpleasant, corporate experience when it comes to customer service from staff like Ayesha, Tracey and Adrienne, definitely my first and last visit to this place, to sum up, Jed and Friends are not that friendly 😢.I do not recommend it.

Jane Lowe

5 months ago

I truly feel sorry for anyone that does not belong to this practice. For 5 years I have taken my dog with all faith to another vets but with no results. Here spotted straight away. Now I know will be a lengthy and expensive full recovery, just have to lower heating and eat beans, but my baby is worth it. Thank you to all staff, you have time and love for each of us, yes may not be on time but hey, would rather wait and see excellent caring vet and staff than those that have a quick in and out without the “special loving, caring and brilliant service” I get. So grateful x

Alissa Moore

I am so happy that I have found you. The minute I walked through the door with Bambi I knew I had made the best decision for her. Everyone is so friendly and welcoming and the advise I was given was amazing thank you so much and never change x

Jacqui Zylko

6 months ago

Amazing ! What a veterinary clinic. From the moment you walk in you can just feel the difference between a corporate practice and Jed and friends. The service was exceptional. My dog was terrified of going to the vets and Theresa and her colleagues made sure that Mabel had a positive experience. Thank you very much. So pleased I have found Jed and friends.

Rabia Khan

I cannot thank all the staff at Jed and Friends enough for taking such good care of my two cats this year, both of whom needed dental procedures under general anaesthetic. They both have very different personalities but were so well looked after by the staff who are some of the kindest people I've ever met! Thank you so much for the wonderful service you provide, I cannot tell you how much I appreciate everything you have done for my two fluffy monsters! :)