Companion Care (Bletchley) Ltd T/A Vets4Pets

- Owners often mention prompt help when pets become suddenly unwell, including urgent triage on arrival, same-day treatment, and emergency procedures carried out quickly. - Amy is a standout name in reviews, praised for patience, clear explanations, thorough checks, and compassionate care. Pav and Alvaro are also singled out positively.

Services

•Preventative and everyday care: vaccinations, annual health checks, parasite prevention, microchipping, neutering/spaying, and pet passports or animal health certificates. Recent reviews also mention thorough routine checks and careful handling of nervous pets during vaccination visits.
•Dentistry: dental care and hygiene treatments, dental X-ray, and dental extractions. Owners have highlighted clear consent before extra dental work, printed tooth charts, medication guidance, and follow-up contact after procedures.
•Diagnostics and monitoring: digital X-ray, ultrasound, in-house lab testing including haematology, biochemistry and electrolytes, blood pressure monitoring, and tonopen eye pressure testing.
•Cardiology and more advanced work-ups: ECG and echocardiography are listed, with cardiology also noted as an area of interest.
•Surgery and hospital facilities: soft tissue surgery, keyhole (laparoscopic) surgery, operating theatre access, a hospital ward, isolation unit, and an oxygen chamber. Reviews include examples of same-day triage and emergency procedures for suddenly unwell pets.
•Species range and onward referral: rabbit medicine and testing are listed, and owners also mention the practice arranging onward referral when needed, including for endoscopy and orthopaedic surgery.
•End-of-life care and emergencies: bereavement support is listed, and reviews describe compassionate euthanasia appointments along with memorial gestures such as cards, pawprints, and flowers. Out-of-hours emergency cover is provided by Vets Now.

Pricing

Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Most recent feedback focuses more on the standard of care than on cost, although one owner was unhappy about an urgent appointment fee during normal opening hours.

People

•Amy / Amy Converse: the most consistently praised named vet in recent feedback. Owners describe long-term continuity of care, thorough health checks, clear explanations, calm handling of nervous pets, and especially compassionate support during euthanasia appointments.
•Pav: praised for quickly diagnosing a suddenly unwell cat and carrying out an emergency procedure straight away while explaining the situation clearly.
•Alvaro: mentioned warmly for caring and professional support during a euthanasia appointment for an elderly cat.
•Dan Fippard: named in a recent review.
•Doug: previously mentioned positively by a long-standing client.
•Reception team: regularly praised for being friendly, reassuring, and practical, including smooth registration for urgent visits and help with carriers.

Reviews

Google rating: 4.5/5 from 435 reviews. Recent feedback is mostly very positive, with repeated praise for clinical care and kindness, alongside a couple of notable complaints.

•Owners often mention prompt help when pets become suddenly unwell, including urgent triage on arrival, same-day treatment, and emergency procedures carried out quickly.
•Amy is a standout name in reviews, praised for patience, clear explanations, thorough checks, and compassionate care. Pav and Alvaro are also singled out positively.
•Reviews regularly highlight strong communication and aftercare, with comments about follow-up checks, clear treatment plans, kind reception staff, and thoughtful bereavement support such as cards and pawprints.
•A small number of negative reviews focus on service and administrative problems, including dissatisfaction with an urgent appointment fee and one serious complaint involving uncertainty over returned ashes after a cremation.

martin jackson

7 months ago

I was informed on the 12th March that the ashes that have been returned to Bletchley Vets for Pets practice following my beloved dogs passing on the 25th Feb, ‘may’ not be hers. An individual cremation was organised at the time of my dogs passing. Apparently, this follows an administrative error by one of the practices ‘students nurses’. They entered the WRONG DOGS NAME on the form that should have gone with my Bossy to the crematorium. Dan Fippard (Practice owner and head nurse) called me Thu 12th and informed me of what had happened. Two weeks ago, my dog died, and now they were telling me a student, part of their team who they were responsible for, made a mistake so the ashes ‘might’ not be Bossy’s. Did senior staff check anything? Was anyone checking what this student was doing? No. This situation I am now in, created by Bletchley Vets for Pets is disgusting. I have three other dogs at the practice; how can I trust them to treat my pets now? I went in and spoke with Amy Converse (practice owner) and Dan on the 12th and was obviously very upset and angry and rightly so. They quickly got around the ‘ethical malpractice’ side of things as they stated they have been open and honest and have not lied to me about the matter. Amy said that the matter had been investigated and that the student had been ‘spoken to’. Spoken to! Amy even said ‘we are human, we make mistakes’. This is beyond a mistake, this is devastating, not knowing if the vile sat on a shelf in the storeroom at Bletchley Vests for pets is my dog or not. They ‘believe’ it is but cannot guarantee it following their student’s mistake. I have done my own investigation and found there IS a way to find definitive proof of whose ashes they are. I even shared this with the customer service team but this has been ignored. Even my statement to them wasn't read properly! Sadly, this glimmer of hope hasn't been done by the crematorium but I am not giving up. The practice must take responsibility. They said this was the first time ever this has happened at the Bletchley Vets for Pets. The Royal College of Veterinary Surgeons (RCVS) protects the public interest by ensuring animal health and welfare. In caring for my poor Bossy after she passed, Bletchley Vets for Pets have failed. The RCVS won't investigate, but the fight goes on to guarantee that the ashes my family get back ARE Bossy’s. This has probably been forgotten about by the nurse in question but it is life changing for us. It is absolutely heartbreaking. Vets for Pets MUST do something about this situation and cannot keep fobbing me off. I must have my Bossy’s ashes back and proof from Vets for Pets that they are her ashes. It is out there.

Reviews for Companion Care (Bletchley) Ltd T/A Vets4Pets

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Reviews from pet owners who enquired with Companion Care (Bletchley) Ltd T/A Vets4Pets through VetsCompared appear here. You can also write a review — we check those before they are published.

Note: Showing the 10 most recent Google reviews out of 435 we track in total. Recent reviews may not be representative of overall sentiment.

Tomi D (icXu)

1 month ago

Ivy Jones

Having only had my baby for a short space of time, Batman the cat got into quite a large amount of distress. I called the surgery and was more than happy to pay for the emergency fee as we had already lost batmans brother to a blockage in the bladder. Took him straight down and he was whisked into triage as soon as we arrived. The vet was a lovely man who was extremely friendly and clear about the plan for Batman. Luckily having savings came in clutch as I wanted to give him the best of chances. A few hours of worry later I got the call to say he’d come out extremely well and I could collect him the same day! Had a good cry in the car and was thanking my lucky stars! After a long day and night we had a follow up the next day and I’m glad to say he’s beaten all the odds and is back to our happy friendly little man! Just want to express my gratitude and thanks to the amazing staff for being so kind, proactive and speedy. The team is excellent and in future they have my complete trust should we ever need help again! Thank you for saving our precious boy 😊

Brigi

2 months ago

My dog is registered with the practice. He became unwell, so I called them up to get an urgent appointment for the day. They told me they could not see my dog for another five days unless I pay an emergency fee of 109 GBP during their opening hours. I had to go back to the previous practice he was registered before to get him an appointment on the same day without any extra charge. Utterly disappointed. Where is the love of animals? Your dog cannot be seen urgently unless you pay extra for the standard service during standard opening hours???

Graham Easter

Alvaro was so caring and professional when we had our 21 year old cat put down. Couldn't ask for anything more. Had to take our dog recently we saw Amy who spent time explaining what was happening and gave us some tablets, within a day 90% a marked improvement. Still away to but we wouldn't go anywhere else

Kirsty Williams

3 months ago

Veterinary

Helen Plews

I've been taking my dog to Amy here for years, I wouldnt go anywhere else. I've recommended Vets for Pets Bletchley to friends and family, the level of care we always receive is second to none!

Lorraine Shinn

I visited the practice on Tuesday with my 3 cats for their Annual Vaccinations and health check. This was my first meeting with Amy the Vet who was really lovely. She gave my cats a thorough check over before she administered the injections. She took great care of each cat, they were all very nervous. Amy seemed genuinely interested in my cats and was keen to answer any questions, worries or concerns that I had with them. It was a very positive visit and I would happily recommend this vets practice. The reception staff were also very friendly and professional, on my arrival and exit from the consultation. They even helped me out to my car with one of the carriers as I was struggling with all 3.

Natalie Conway

We’ve had such a positive experience with this vet practice over multiple visits with our dogs, Teddy and Bear. From the moment you walk in, the team is welcoming, professional, and genuinely caring. A special thank you to Amy, who has been absolutely fantastic every time we’ve seen her. She is incredibly kind, patient, and clearly passionate about what she does. She always takes the time to explain things thoroughly and makes sure both we and the dogs feel comfortable and at ease. It’s never easy taking your pets to the vet, but Amy and the team make it a reassuring and positive experience every time.

stacy liggins

I can’t recommend this veterinary practice enough. They look after all three of my boys (dogs) and the level of care they provide is exceptional from start to finish. Every visit feels calm, professional, and genuinely compassionate. The team clearly cares deeply about the animals they treat. They take the time to make my boys feel comfortable and always explain everything clearly. What really stands out is the aftercare. They follow up, check how the boys are doing, and make sure everything is progressing well. It’s reassuring to know that the care doesn’t stop when you leave the clinic. If you’re looking for a vet who truly treats your pets like their own, I would highly recommend them. Their kindness, professionalism, and dedication make them absolutely outstanding.