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Hall Place Veterinary Centre

Vets in Marlow, Buckinghamshire

4.6 rating

Hall Place Veterinary Centre – Vets in Marlow

🏠 Independent Local Business

AI Overview

Generated from publicly available data sources; may not fully represent the broader set of reviews.

Hall Place Veterinary Centre in Marlow, Buckinghamshire, is a well-regarded clinic with a strong focus on both routine and emergency veterinary services, as well as being a training facility for veterinary nurses. The clinic boasts a commendable 4.6-star rating based on 124 Google reviews, indicating a generally high level of satisfaction among clients.

The clinic has received praise for its ability to handle large breeds and its caring support during difficult times, such as the passing of pets. Sara-Jane Owen and Lisa Butterfield highlight the dedication of the staff, with Owen particularly appreciative of the care given to her Great Danes, and Butterfield noting the compassionate support during her cats' end-of-life care. Keith Walshe also commended the staff for their understanding and accommodating nature towards his excitable dog.

However, there are notable criticisms regarding the clinic's administrative practices and communication. Elodie Pierre expressed frustration over a lack of follow-up with insurance claims and poor communication, which led to her dissatisfaction. Similarly, Nicki Fairall was displeased with the clinic's billing practices, feeling unfairly charged for an appointment she believed should not have incurred an additional fee.

While the majority of reviews are positive, indicating reliable veterinary care, the concerns about administrative issues and unexpected charges should be considered by potential clients. Transparent pricing and improved communication could enhance client satisfaction further.

Special Services

Emergency Services

24/7 emergency care available

VN Training

Veterinary nurse training provided

Location

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Contact

Primary: 01628 483062

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