Clinic Overview
- Recent reviews are very positive about the practice’s kind, caring and professional manner, with several clients saying they have used the clinic for years. - Owners describe gentle handling of nervous pets, including dogs being helped through vaccinations and check-ups with treats, patience and a calm approach. - Communication and reassurance stand out strongly: reviewers say vets listen, explain treatment clearly and help owners feel informed and supported.
Willow Veterinary Centres in Olney is part of IVC Evidensia. Clinic information lists emergency support alongside routine veterinary care such as vaccinations, health checks, diagnosis and prescription treatment. Recent feedback is especially positive about the practice’s calm handling of nervous pets, clear communication, and compassionate care for senior animals and end-of-life visits.
Services
- •Routine and preventive care: vaccinations, check-ups and health checks are established services, with recent examples including first vaccinations and health checks for kittens and relaxed vaccination visits for a nervous dog.
- •Diagnosis and treatment: the practice offers consultations, diagnosis and prescription treatment; one owner reported their dog’s condition improved significantly after receiving medication.
- •Emergency and urgent access: clinic information lists emergency support, and recent feedback includes a client being welcomed without an appointment.
- •Ongoing support for older pets: reviews mention care for senior dogs, including long-term support and compassionate help during a final visit.
- •Membership and remote support: Pet Health Club® Plus is listed with consultations included, and the clinic also offers a Video Vet service.
- •Medication, food and travel support: the practice lists ordering for food and medication, and a pet travel offer giving registered clients 10% off trusted pet travel with PetAir.
Pricing
No published pricing information is currently available for this clinic.
People
- •Libby: named in reviews as Senior Vet, praised for long-term care and compassionate support during a senior dog’s final visit.
- •Abby: vet mentioned positively for treating a senior lurcher.
- •Caroline: vet praised for clear explanations and reassurance.
- •Laura: receptionist thanked by name for her friendly help.
- •Kathy: staff member praised for going above and beyond to secure an appointment and helping an anxious caller feel at ease.
Reviews
Google rating: 4.8 stars from 160 reviews.
- •Recent reviews are very positive about the practice’s kind, caring and professional manner, with several clients saying they have used the clinic for years.
- •Owners describe gentle handling of nervous pets, including dogs being helped through vaccinations and check-ups with treats, patience and a calm approach.
- •Communication and reassurance stand out strongly: reviewers say vets listen, explain treatment clearly and help owners feel informed and supported.
- •There is also praise for support in more difficult moments, including urgent access, care for senior pets and especially compassionate end-of-life care from Libby.
