Willow Veterinary Centres – Vets in Olney
Clinic Overview
Willow Veterinary Centres offers routine care (including vaccinations and health checks), prescription treatment, and emergency veterinary services (described in the clinic data as 24/7 or extended hours). The website also highlights a Pet Health Club® Plus plan with consultations included, alongside options to order food/medication and use a Video Vet service. In recent reviews, owners repeatedly describe being seen promptly (including being welcomed without an appointment), vets taking time to keep nervous pets relaxed (treats, gentle handling), and appointments where owners left understanding the proposed treatment after clear explanations.
Services
- •Emergency veterinary services (listed in clinic data as 24/7 or extended hours).
- •Vaccinations and check-ups/health checks (multiple reviews mention vaccinations and health checks for dogs and kittens).
- •Diagnosis and prescription treatment (one owner reports their dog’s condition “significantly improved” after a prescription).
- •Preventive care plan: Pet Health Club® Plus plan with consultations included (website).
- •Video Vet service (website).
- •Ordering food and medication (website).
- •Pet travel support offer: registered clients get 10% off trusted pet travel with PetAir (website promotion).
Pricing
- •Six-month healthy pet check: £24.99 (website).
People
- •Abby (vet): mentioned for treating a senior dog; the reviewer highlighted “excellent treatment.”
- •Laura (reception): specifically praised by name in one review.
- •Kathy (staff, role not specified): credited with going “above and beyond” to secure an appointment and helping an anxious caller feel at ease.
- •Caroline (vet) and Libby (vet): described as reassuring and clear in their explanations, with encouragement to call if worried.
Reviews
Google rating: 4.8 stars from 159 reviews. “”
- •Helping anxious/nervous pets cope with visits: treats and a calm approach during vaccinations/check-ups are specifically mentioned.
- •Clear explanations and reassurance: owners say they leave appointments understanding the treatment plan and feeling reassured.
- •Access and responsiveness: one reviewer reports being welcomed without an appointment; others mention being seen quickly and staff helping to secure appointments.
- •Support in difficult situations: long-term clients describe “excellent support in good and bad times,” including with senior pets.
Special Services
Animals Treated at Willow Veterinary Centres
Animals We Treat
Companion Animals
Opening Hours – Willow Veterinary Centres
Opening Hours
Hours
Reviews for Willow Veterinary Centres
Note: Showing the 5 most recent Google reviews out of 159 we track in total. Recent reviews may not be representative of overall sentiment.
Alexandra Linn
a month ago
Always kind, caring and thoughtful in their treatment of my pets, as well as considerate in their delivery of news to the owners.
Vicky Cartwright
a month ago
The vet was lovely, did everything to make the check up and vaccination a relaxed and positive experience for my (slightly nervous!) dog. Lots of treats, understanding, appropriate advice and care. Thank you!
Jim Burke
2 months ago
Been with them for years, always had good friendly service. Excellent support in good and bad times. Highly recommend đź‘Ś
Akshay A J
2 months ago
David Murphy
3 months ago
Great vets practice. Lovely staff, very professional and caring.
Soroosh Jabari
3 months ago
An exceptional experience. They welcome me without an appointment. My dog’s condition has significantly improved after the prescription. The support staff is knowledgeable and professional.
Richard Owen
5 months ago
I took my senior Lurcher to Willows, Olney yesterday and received excellent treatment from all concerned, especially Laura on reception and Abby the vet, whom I'd not met before. I have used Willows for many years and would heartily recommend the practice.
Sarah C.
2 years ago
Arrived early and was taken almost immediately. Lovely kind friendly Vet who listened to my concerns and was very gentle, taking time to put the kittens at their ease, giving them their first vaccinations and health check. I am very happy to recommend and will be returning when necessary.
Clare Atkinson
2 years ago
Everyone at Willow Vets were absolutely amazing. They really care about you and your pet. I was anxious when I called to try and book an appointment but felt at ease immediately talking to Kathy. She went above and beyond to get me an appointment. I saw two vets (Caroline and Libby) and they were both brilliant and caring. They explained everything very well and were reassuring about what was happening and to call if I was worried. Highly recommend Willow Vets, thank you!
Diana Melarkey
2 years ago
Skye has no fear or distress when visiting Willow, at both Newport Pagnall or Olney practice. She.loves the care and attention she always receives. I always leave our appointments fully understanding the proposed treatment, and reassured that Sky is receiving the best treatment available.
