Dog & Cat Vets in Buckingham

## Summary The Vet Centre Ltd is an RCVS-accredited practice that offers routine consultations plus structured plans like Pet Health Club® (with consultations included on the “Plus” plan) and payment via Klarna. For urgent issues, owners describe being seen the same day and, in one case, staff staying open to wait for an injured dog. Out-of-hours care is provided via a partner service (Vets Now) from 7:00pm on weekdays and from Saturday 12:00pm through to Monday 8:00am, with their normal out-of-hours charges applying. Recent reviews are mostly positive about thorough exams and clear explanations, but one review describes staff seeming stressed and “rude,” alongside complaints about high bills. ## Services - **General consultations and treatment** (reviews mention examinations, treatment prescribed, and expected duration explained). - **Same-day urgent appointments** mentioned in a review for a cat with worrying symptoms. - **Out-of-hours emergency care via Vets Now**: after 7:00pm weekdays and from 12:00pm Saturday until 8:00am Monday; Vets Now charges apply (as stated on the website). - **Veterinary Nurse Training facility** (listed in clinic data). - **Pet Health Club® plans** (website mentions Pet Health Club® and that consultations are included as part of a Pet Health Club® Plus plan). - **Wellness screening / health checks** are advertised on the website (including a “free health check” offer and a wellness screening option). - **Pet travel support discount**: website mentions registered clients can get 10% off “trusted pet travel with PetAir”. ## Pricing - **Six-month healthy pet check:** £24.99 (website offer). - **Wellness screening:** £60 (website offer). - **Pet travel with PetAir:** registered clients get **10% off** (website offer). - **Out-of-hours:** “Vets Now normal out-of-hours charges will apply” (website statement; no amounts given). ## People - **Aimee** (named in a review): described as patient while the owner explained their cat’s symptoms; the owner felt happy with the advice and information given, and reported the cat improved afterwards. - **Anna** (named in a review): described as knowledgeable, recognised a cat’s history, and recommended a “straightforward treatment.” ## Reviews **4.6 stars from 193 reviews.** Themes below are drawn from the latest written reviews available to us. - **Fast access for worrying symptoms:** one owner says they were “got in straight away” and seen early afternoon the same day. - **Clear explanations and follow-up options:** owners mention thorough exams, treatment being prescribed, duration explained, and being told they could return if there wasn’t improvement. - **Help in urgent situations:** one review reports the team stayed open to wait for an injured dog. - **Service/price concerns from at least one reviewer:** one 1-star review describes staff as “rude and stressed out” and complains about high bills and overbooking.

## Summary Windmill Veterinary Centre Ltd describes itself as an **independent** veterinary practice and is a **Silver Status Cat Friendly Practice**. The practice appears set up for routine companion-animal care across multiple species (the website lists **dogs, cats, rabbits, chickens and small furries**) and ongoing preventive healthcare. From the latest reviews available to us, owners specifically mention: - **Preventive care and plans**: one client joined the **VIP club** to reduce the ongoing cost of **flea/worm treatments and booster vaccinations**. - **Support around end-of-life**: a family describes the team handling their cat’s passing with kindness and sending a **condolence card** afterwards. - A clear **negative outlier**: one long-term client says the practice **refused to help** when they asked for support with a **stray, unchipped cat** they were trying to take on. ## Services Based on the website summary and the content of recent reviews, the clinic is associated with: - Care for **dogs, cats, rabbits, chickens and small furries** (listed on the website). - **Cat-focused handling standards**: **Silver Status Cat Friendly Practice** (website). - **Preventive healthcare** mentioned in reviews: **booster vaccinations** and **flea/worm treatments**. - Online services/tools referenced on the website, including **repeat prescription ordering**, a **symptom guide**, and **surgery advice** information pages (no specific procedures are described in the provided summary). ## Pricing - The website advertises **£10 off a consultation for new clients** (terms and conditions apply). No other specific prices are provided in the inputs. ## People - No vets are named in the available website summary. - One reviewer thanks staff members including **Celia**, **Kay**, and **Sharon** (roles not stated), describing the team as friendly and helpful. - In an end-of-life situation, a reviewer describes staff being kind to their family and sending a **condolence card**, which they found meaningful. ## Reviews **Google rating: 4.7 stars from 18 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - **Preventive care and cost planning:** a client mentions joining the **VIP club** to help reduce costs for **parasite treatments and boosters**. - **Compassion after a pet’s death:** one family highlights considerate handling and a **condolence card** sent afterwards. - **General day-to-day care:** owners mention their cats being treated well and staff being helpful with advice. - **A conflicting experience about helping a stray cat:** one reviewer reports they could not get help or a returned call when requesting assistance for a **stray, pregnant, unchipped cat** they wanted to register and care for.