Emergency Vets in High Wycombe

## Summary Temple End Veterinary Surgery is described by one reviewer as **independent (not part of a conglomerate)**. It’s also listed as a **veterinary nurse training facility** and as offering **emergency veterinary services** (as stated in the clinic data). Based on recent client experiences, the practice appears set up for a wide mix of routine and more involved care, including **dental procedures with surgery and aftercare**, **cat neutering**, and **end‑of‑life support**. Owners repeatedly mention practical communication steps such as **clear pre‑ and post‑op explanations**, **nurses going through medications and how to give them**, and **updates during the day while pets are in for procedures**. There is, however, at least one detailed review describing **confusing and inconsistent information about fees and next steps**, which the reviewer felt damaged trust. ## Services Services and situations specifically mentioned in the available information include: - **Dental treatment involving surgery** (owner reports detailed explanation of what was needed before/after, medication guidance on discharge, and a recheck when the dog “was not feeling great”). - **Cat spaying** (owners report the team kept in touch during the day with updates). - **Euthanasia / end-of-life care** (including support during the appointment). - **Cremation arrangements** (described as arranged promptly after a pet rabbit died en route to the practice). - **Bird care** (cockatiel check-up mentioned; staff also supported an owner when a bird passed away). - **Rabbit care** (elderly house rabbit registered and cared for, per review). - **Parasite prevention via a “Pet Plan”** (covers flea treatments, worming, and “more,” as described by an owner). - **Emergency veterinary services** (listed in clinic data; no further details provided). - **Veterinary nurse training facility** (listed in clinic data). ## Pricing - One reviewer reports being charged **“over £50” for an additional consultation fee**, and says they had previously been told (twice) that a return visit would not incur another consultation charge. ## People - **Jasmine** is named in one review; the owner describes her as **kind and compassionate during euthanasia** (“put my Popcorn to sleep”). - **Nursing staff** are specifically credited in a dental case with **explaining what to expect at home and how to administer medications** after discharge. - In a cat spay experience, the team is described as **keeping the owner updated throughout the day** while the cats were in the practice. ## Reviews **4.7 stars from 457 reviews.** Themes below are drawn from the latest written reviews available to us. - **Clear procedure explanations and aftercare**: owners describe vets explaining dental work and what would happen before/after surgery, plus nurses going through meds and home care; one owner reports a prompt revisit when their dog wasn’t doing well after dental treatment. - **Updates during admissions**: one spay review mentions the practice **kept in touch throughout the day** with progress updates. - **Support in difficult moments**: multiple reviews mention euthanasia and pet loss, including compassion during the appointment and help arranging cremation. - **Range of species seen**: cats, dogs, rabbits, and birds are all mentioned in recent reviews. - **A notable complaint about fees/communication**: one detailed 1‑star review alleges being told a recheck would not be charged, then later being asked to pay another consultation fee (reported as over £50), alongside inconsistent advice about whether an injection would help and whether referral elsewhere was necessary.

## Summary Cherry Tree Veterinary Practice Ltd is an RCVS Practice Standards Scheme–accredited clinic with a purpose-built operating theatre and dedicated surgical equipment/technology (per the practice website). Reviews suggest a service that can accommodate urgent needs (one owner reports getting a same-day Saturday appointment when calling “on the off chance”) and takes time to explain treatment options (multiple mentions of vets “talking through” treatment and being “extremely informative” about a dog’s condition). Several owners highlight flexibility when mistakes happen—one says they arrived a week early for an appointment and were still seen by another vet. One negative review describes a change after a takeover, with more follow-up appointments and a “conveyor belt” feel, plus dissatisfaction with how payment was chased after euthanasia (despite the vet and nurse being “lovely and kind” during the visit). ## Services - **Surgery services**, with a **purpose-built, dedicated operating theatre** and **surgical equipment/technology** (website). - **Free new puppy/kitten health check** (website). - **Investigations for pain/lameness** are mentioned in reviews (a vet investigated a dog’s back and leg pain). - **Operations** are referenced in reviews (one owner describes their dog having “a big operation” during years with the practice). - **Emergency veterinary services (24/7 or extended hours)** are listed in the structured clinic data (no further detail provided). ## People - **Hannah (veterinarian)**: described as “extremely informative” and “patient,” with one owner saying she went through everything about their Labrador’s condition. - **Hazel (vet)**: credited in a review with taking time to ensure the right approach and for investigating a dog’s back and leg pain. - **Reception team**: repeatedly mentioned as welcoming/friendly; one review specifically notes being greeted warmly on a first visit. ## Reviews **Google rating: 4.7 stars from 182 reviews.** “Themes below are drawn from the latest written reviews available to us.” - Owners frequently mention a **welcoming reception** and a **friendly first-visit experience**. - Multiple reviews describe vets **explaining conditions and treatments clearly** (“talked me through any treatment”; “went through everything”). - Examples of **flexibility with scheduling**: fitting in a Saturday appointment at short notice; being seen even after turning up a week early. - One review reports a **negative shift after a takeover**, describing increased follow-up appointments, a less personal experience, and dissatisfaction with the tone/timing of payment chasing after euthanasia, despite kind in-clinic care.