Temple End Veterinary Surgery

- Recent feedback is overwhelmingly positive, with owners highlighting friendly reception staff, prompt responses, and a warm, caring approach from the wider team. - Clinical communication is a recurring strength: reviews mention clear explanations around dental surgery, detailed discharge advice, and updates during cats' spay procedures. - Compassion in difficult situations comes through strongly, including euthanasia support and sensitive handling of pet loss, with cremation arrangements also mentioned.

Temple End Veterinary Surgery appears set up for a wide mix of routine and more involved care, including dental work with surgery and aftercare, cat neutering/spaying, bird and rabbit care, and end-of-life support. Reviews consistently mention clear explanations before and after procedures, practical medication guidance from nurses, and updates while pets are in the practice. One detailed complaint describes confusing communication about fees and next steps, but the overall recent picture is strongly positive.

Services

•Dental procedures and aftercare: Owners mention dental treatment involving surgery, with clear explanations before and after the procedure, medication guidance at discharge, and follow-up support when a pet was not recovering well.
•Routine cat care: Cat spaying is specifically mentioned, with owners saying the team kept them updated through the day while their cats were in the practice. Earlier information also points to cat neutering.
•End-of-life care: Reviews describe compassionate support during euthanasia, as well as sensitive help when pets passed away.
•Cremation arrangements: Prompt cremation arrangements are mentioned after the death of a pet rabbit.
•Bird and rabbit care: Recent experiences include a cockatiel check-up and care for an elderly house rabbit, suggesting the practice sees more than just cats and dogs.
•Preventive and ongoing care: A Pet Plan is mentioned as covering flea treatments, worming, and other routine preventive care.
•Emergency and training roles: Emergency veterinary services and veterinary nurse training facility status are also listed in the clinic information.

Pricing

No published pricing information is currently available for this clinic.

People

•Jasmine is named in a review and praised for being kind and compassionate during euthanasia.
•Reception staff, nurses, and vets are repeatedly described as friendly, helpful, and caring.
•Nursing staff are specifically credited with explaining medications and home care after dental treatment, and the wider team is praised for keeping owners updated during procedures.

Reviews

Temple End Veterinary Surgery has 4.7 stars from 462 Google reviews.

•Recent feedback is overwhelmingly positive, with owners highlighting friendly reception staff, prompt responses, and a warm, caring approach from the wider team.
•Clinical communication is a recurring strength: reviews mention clear explanations around dental surgery, detailed discharge advice, and updates during cats' spay procedures.
•Compassion in difficult situations comes through strongly, including euthanasia support and sensitive handling of pet loss, with cremation arrangements also mentioned.
•One notable negative review describes inconsistent advice about treatment and a disputed follow-up consultation charge of over £50, which the reviewer felt damaged trust.

Reviews for Temple End Veterinary Surgery

Note: Showing the 10 most recent Google reviews out of 462 we track in total. Recent reviews may not be representative of overall sentiment.

lipika ladsaria

5 months ago

Prompt reply and quickly manages the mayter at hand

Kirsten Ward

6 months ago

Excellent service, receptionists are so helpful and friendly, much superior to the vet service I had in a different county which I put down to it being family owned rather than a chain chasing sales targets.

po ming hau

Michael Allen

7 months ago

Vicky Phillips

Fully INDEPENDENT veterinary practice, owned by 3 experienced vets. I've received first-class service from the reception staff, nurses and vets. I left another practice after it was sold to IVC. It's considerably further to travel but I am confident my three precious dogs, each with special needs, are in safe, competent hands.

David Lucas

8 months ago

My dog Jack was recently admitted for work on his teeth. Truly outstanding service from start to finish ! The vet explained fully with what was needed and what was going to happen before and after surgery. Then when I collected Jack the nurse fully explained what to expect and drugs and how they need to be administered. Aftercare was amazing when Jack was not feeling great - they saw him again and now he is back to full power ! Thanks so much for everything .

Mike Williams

Good vets AND STILL INDEPENDENT- NOT PART OF A CONGLOMERATE

Elena Danaila

Absolutely discussed. Money grabbers don't care about the pets at all!!! I am extremely disappointed with the service we received at this clinic. We took our kitten in for an appointment, paid for the consultation and an injection, and were told to return if she wasn’t improving. We specifically asked whether we would have to pay another consultation fee if we brought her back, and we were told twice that we would not, as she had already been consulted. When we returned because the kitten was still unwell, we were suddenly told to go to their hospital. Before leaving, we asked again whether there were any fees due at the clinic and were told no, and that we would only pay at the hospital. We even asked whether there were any other options to avoid the hospital, and were told there weren’t because another injection “wouldn’t do anything.” We decided to get a second opinion elsewhere. Later that evening, we received a call telling us to come back to the Wycombe clinic for the same injection we had just been told would be pointless. We declined. The next day, a receptionist called demanding payment for another consultation fee—over £50—for the visit we were clearly told multiple times would not be charged. When I asked for clarification, the receptionist couldn’t even explain why we were being charged or why we were advised to come back for an injection they previously said wouldn’t help. The communication was inconsistent, confusing, and ultimately left us feeling misled. This experience has completely broken our trust, and we will not be returning.

Margarida Ferreira

9 months ago

Anthea Coles

Brilliant, caring Vets. Have used them for 60 years. The vets have changed over the years but the care they give has not. Would not go anywhere else. Thoroughly recommend this practice.