Vets Now (High Wycombe) – Vets in High Wycombe
Clinic Overview
- Many recent reviewers describe a prompt, supportive emergency service, with praise for friendly reception staff, quick triage, and compassionate handling of unwell pets. - Communication is a consistent positive theme: owners mention staff explaining what they were doing, discussing options clearly, and keeping them informed during overnight stays and after discharge. - Several reviews give strong examples of emergency care, including overnight treatment for sickness and diarrhoea, care for a very sick dog, and reassurance when a pet needed attention at midnight.
Vets Now (High Wycombe) is part of the Vets Now out-of-hours emergency network and is owned by IVC Evidensia. It is set up for pet emergencies when daytime practices are closed, with recent owner accounts covering urgent problems such as sickness and diarrhoea, severe allergic reactions, suspected toxin ingestion, and overnight monitoring. Recent feedback is broadly positive about speed, compassion, and communication, while pricing and fee transparency remain a recurring concern.
Services
- •Out-of-hours emergency consultations for small animals.
- •Overnight care and hospitalisation, including monitoring and treatment through the night when a pet needs to stay in.
- •Emergency treatment for acute illness and urgent presentations, with recent examples including sickness and diarrhoea, severe anaphylaxis after a wasp sting, suspected toxin ingestion, seizures, and overnight pain relief.
- •Supportive inpatient treatment mentioned by owners includes IV fluids and antibiotics, along with next-morning updates and follow-up calls after discharge.
- •The website also references live chat and video consultations.
- •Listed specialties on the website include neurology and oncology.
Pricing
No published pricing information is currently available for this clinic.
People
No individual staff members are named, but owners frequently describe the team as friendly, calm, efficient, and reassuring during emergencies, with several reviews praising clear explanations of findings, treatment plans, and next steps.
Reviews
Google rating: 3.9/5 from 245 reviews.
- •Many recent reviewers describe a prompt, supportive emergency service, with praise for friendly reception staff, quick triage, and compassionate handling of unwell pets.
- •Communication is a consistent positive theme: owners mention staff explaining what they were doing, discussing options clearly, and keeping them informed during overnight stays and after discharge.
- •Several reviews give strong examples of emergency care, including overnight treatment for sickness and diarrhoea, care for a very sick dog, and reassurance when a pet needed attention at midnight.
- •Cost is the main negative theme. Some owners describe the service as expensive but worthwhile in an emergency, while others report frustration about unclear or unexpected charges and dissatisfaction with complaint handling.
