Hampden Vets - Elm Farm – Vets in Aylesbury
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No Prices Tracked
Corporate
Clinic Overview
Hampden Vets – Elm Farm in Aylesbury is part of VetPartners. The practice treats pets, horses and farm animals, and says it provides 24/7 emergency care all year round. Reviews are mixed overall but often praise the vets for clear explanations, thorough consults and sensitive handling, while reception experiences are more variable.
Services
- •Multi-species veterinary care for pets, horses and farm animals.
- •24/7 emergency care, 365 days a year.
- •Consultations and treatment planning, with owners highlighting vets who explain options, aftercare and likely costs clearly before treatment.
- •Diagnostics and work-up for more complex cases, including a review describing a cat problem being identified after several previous vets had not found the cause.
- •Everyday treatment support, with reviews mentioning allergy treatment, prescriptions and medication collection, and care for an elderly dog during a routine visit.
- •End-of-life care, with owners describing sensitive support when a pet had to be put to sleep, along with kind bereavement support afterward.
Pricing
No published pricing information is currently available for this clinic.
People
- •Malcolm (vet): repeatedly praised as knowledgeable, reassuring and good at explaining options and aftercare.
- •Callum (vet): described as thorough and kind with an elderly dog, with treatment costs explained before anything was done.
- •Roz (receptionist): named in negative feedback from owners who describe rude or abrupt interactions.
- •Reception team: feedback is mixed, with some owners praising exceptional kindness and bereavement support, while others report unfriendly front-desk interactions.
Reviews
Google shows 4.6 stars from 27 reviews.
- •The strongest praise is for the vets’ communication and clinical manner, especially Malcolm and Callum, with owners saying they explain treatment choices, aftercare and costs clearly.
- •Positive care examples include thorough treatment for an elderly dog, help with a difficult cat diagnosis, and sensitive support around euthanasia.
- •Reception is the clearest mixed theme: some owners describe rude or judgmental interactions, while others praise the team for compassion and practical support during bereavement. One owner who had complained previously later said their more recent interactions had been pleasant and friendly.
- •Comments on cost are limited but mixed: some owners appreciated clear upfront explanations of charges and efforts to avoid unnecessary treatment, while one older review felt an allergy injection was expensive.
