Emergency Vets in Aylesbury

## Summary Wendover Heights Veterinary Centre has provided veterinary care for over 40 years and is RCVS-accredited. It treats cats, dogs and horses, and is also a veterinary nurse training facility. Owners most often describe a practice that takes time to explain options (so they feel “informed and empowered”) and handles both routine care (for example, first vaccinations for kittens) and urgent situations (for example, rapid response after a dog ate raisins). A distinctive practical feature mentioned is a separate cat area/building, which owners say helps keep cats calmer away from dogs. The practice also offers routine late-evening appointments until 8:15pm on Tuesdays and Thursdays (at its main branch). ## Services - Care for **cats, dogs and horses** (species listed on the practice website). - **Cat clinic / separate cat area**: one owner describes the cat area being in a separate building, helping cats stay calm away from dogs. - **Vaccinations**: first vaccinations for kittens are specifically mentioned. - **Laser treatment**: owners mention bringing dogs in for laser treatment. - **Urgent care**: a review describes a dog being “rushed” in after eating raisins, with fast action and ongoing updates. - **Extended appointment times**: routine late-evening appointments until **8:15pm on Tuesdays and Thursdays** (as stated on the website). ## People - **Vet Anna**: mentioned by name in a review; described as friendly and professional during kitten vaccination visits, helping owners feel comfortable. - **Vet Noel**: mentioned by name in a review; similarly described as friendly and professional during visits. - **Reception team**: specifically praised for practical help and support—one review describes staff making tea, offering sandwiches, and ensuring comfort while clients dealt with a car breakdown after an appointment. ## Reviews **4.8 stars from 373 reviews.** Themes below are drawn from the latest written reviews available to us. - Owners repeatedly mention **clear explanations and unhurried appointments**, saying they felt informed and able to make decisions. - **Supportive handling in stressful situations** is a recurring point (for example, fast response and regular updates after raisin ingestion). - **Cat-focused setup** is called out as a reason some owners choose the practice (separate cat area/building to reduce stress around dogs). - Several reviews highlight **helpful reception staff**, including practical care for clients during an unexpected issue (car breakdown).

## Summary Medivet Aston Clinton (Aston Clinton Veterinary Centre) is part of the Medivet group (not independent). The practice is set up for routine appointments and procedures, with access to Medivet’s around-the-clock emergency care at one of its 24-hour centres. Recent reviews describe a mix of experiences: several owners mention vets and reception staff explaining plans clearly, handling nervous pets gently, and doing follow-up check-ins; one long-term client says their experience worsened after the practice became Medivet, and another review describes a disjointed appointment with conflicting diagnoses from two vets. Concrete examples owners mention include: reception staff talking a new client through “how it all works”, a vet giving an injection to a nervous puppy with minimal stress, check-in calls/messages for an ongoing allergy case, and an upcoming surgery being planned for a dog named Leo. ## Services - **Emergency care (via Medivet network):** Access to around-the-clock emergency care at one of Medivet’s 24-hour centres (as described on the Medivet website). - **Consultations for lameness/injury:** A cat seen for a limp; vets discussed possible causes (bite vs muscle strain) and prescribed anti-inflammatory medication (per review). - **Vaccination/injections:** Owners mention an injection visit, with emphasis on gentle handling for a nervous puppy (per review). - **Ongoing condition management:** Allergy issues in a beagle, with “check-ins” from the vet to see how the dog was doing (per review). - **Surgery (planned):** One reviewer mentions returning for a dog’s upcoming surgery (procedure type not specified). - **Grooming:** A “haircut and pampering” is mentioned for a dog (service specifics not stated). ## Pricing - **Overnight emergency consultation fee:** £130 for consultations between **7pm and 9am** (nationwide Medivet fee stated on the website). ## People - **Eduard (vet):** Mentioned by name in multiple reviews. One cat owner describes him as very knowledgeable and says he has been seeing their cat for some time. Another owner says he did check-ins while managing their beagle’s allergy issues. - **Oana (vet):** Mentioned as a vet a beagle “loves” and who helped the dog feel comfortable; later went on maternity leave (per review). - **Yedra (vet):** One reviewer reports a “very negative experience”, singling out Yedra (no further detail given). - **Reception team:** A first-time client specifically praises receptionists for talking them through how things work and helping them feel better about their dog’s situation (per review). ## Reviews **4.5 stars from 631 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - **Clear communication and reassurance:** Owners mention reception staff explaining processes to new clients and vets explaining treatment plans during appointments. - **Gentle handling, especially with anxious pets:** One owner describes their nervous puppy being put at ease, with an injection that “didn’t even faze her.” - **Continuity of care can be inconsistent:** One review describes a disrupted appointment due to an emergency, followed by a second vet giving a different diagnosis; the owner left confused and worried. - **Mixed reactions to the Medivet takeover:** One long-term client says the practice used to feel “lovely and friendly” but changed after becoming Medivet, and they subsequently switched elsewhere; another reviewer also notes “noticeable changes” after takeover but highlights good experiences with specific vets. - **Follow-up/check-ins mentioned:** A beagle owner describes the vet checking in during ongoing allergy management, which they found helpful.

## Summary Companion Care (Aylesbury) Ltd describes itself as **locally owned** and is set up as a **modern, well‑equipped small-animal practice** with substantial in‑house diagnostics (including digital X‑ray, ultrasound and an in‑house lab) and surgical capability (operating theatre; soft-tissue and orthopaedic procedures listed). Out‑of‑hours emergencies are **handled externally by Vets Now Hemel Hempstead** (as stated on the website). In the latest reviews available to us, owners give concrete examples of handling **nervous/fearful dogs** during routine care (a booster vaccination completed **without a muzzle** by covering the dog’s eyes), longer-term continuity with a named vet (**Oliver**, mentioned as seeing a dog “for the last 12 years”), and support through serious illness and end‑of‑life care (a **mouth lump diagnosed as cancer** and later **ashes collection**). Reviews also conflict on the **cost/communication around money**, with one reviewer describing the phone interaction as prioritising money and calling the practice “expensive.” ## Services Based on the clinic website summary and the reviews, services and facilities mentioned include: - **Routine preventative care** - Booster **vaccinations** (review example). - **Microchipping**. - **Lungworm testing**. - **Surgery** - **Soft tissue surgery** (listed). - **Orthopaedics** including **fracture repair** and **cruciate surgery** (listed). - **Ear surgery** (listed). - Example from reviews: **lump removal surgery** performed by a named vet (Alan Reeves). - **Dentistry** - **Dentistry** with **dental X‑ray** (listed). - **Diagnostics & monitoring (in-house)** - **Digital X‑ray**, **ultrasound**, and **echocardiography** (listed). - **ECG** and **blood pressure monitoring** (listed). - **In-house laboratory** capabilities including **biochemistry, haematology, electrolytes, microscopy** and a **blood analyser** (listed). - **Endoscopy** (listed). - **Critical care / hospital support** - **Oxygen chamber** (listed). - **Isolation unit** and **hospital ward** (listed). - **Blood transfusion** / **in-house blood transfusions** (listed). - **Clinics and other support** - **Nurse clinic** and **weight clinic** (listed). - **Nutritional advice** (listed). - **Prescriptions/medication** and **repeat prescriptions** (listed). - **Insurance claim processing** (listed). - **Pet passport** services (listed). - **Home visits** (listed). - **Species treated (per website)** - **Dogs, cats, rabbits, and small mammals**, with **rabbit medicine/testing** and **small mammal medicine and surgery** listed. - **Emergency care** - Website states **out-of-hours emergency care is provided by Vets Now Hemel Hempstead**. ## People - **Oliver (vet)** – Mentioned repeatedly by name in reviews: - One owner reports Oliver has been seeing their dog **for 12 years**, and praised his **advice on treatment plans**. - **Alan Reeves (vet)** – Credited in a review with performing a **lump removal** on an elderly pet. - **Robin (role not specified)** – Mentioned as having “looked after” a pet around the time of treatment/surgery. - **Reception team** – Described in reviews as **friendly and helpful**. - **Veterinary nursing team** – Feedback is mixed: one owner specifically reports a negative interaction with a nurse that led them to deduct a star. ## Reviews **4.4 stars from 391 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Handling of anxious dogs during routine care:** one owner reports a fearful dog managed for boosters **without a muzzle**, using a simple technique (covering the dog’s eyes) to get the exam done. - **Continuity with a specific vet:** Oliver is repeatedly named, including a long relationship (“**12 years**”) and appreciation for **treatment plan advice**. - **Support through serious illness and end-of-life:** an owner describes a **mouth lump that was cancer**, and thanks staff from first visit through **collecting ashes**. - **Surgical treatment mentioned:** one review credits **lump removal** performed by Alan Reeves, with aftercare/support also highlighted. - **Cost/communication concerns appear in conflict with other praise:** one reviewer describes the practice as **expensive** and felt money was prioritised during a phone interaction, while other reviewers focus on clinical care and support.

## Summary Hampden Veterinary Hospital is a 24/7, 365-days-a-year veterinary hospital for pets, and the wider practice also states it treats horses and farm animals. Reviews suggest the small-animal side sees a lot of routine preventative care (vaccinations, health checks, flea/worm treatments) alongside complex medical/surgical cases—one owner describes a major operation (leg amputation) with aftercare, and another mentions hospitalisation for an older dog with multiple health complications (blindness and diabetes). From the latest reviews, owners most often highlight staff adapting appointments for anxious or difficult pets (e.g., carrying out a vaccination in the waiting area to keep things quieter; finding a way to give jabs without anaesthesia/hospitalisation). A minority report concerns about cost escalation and wanting clearer explanations of options. ## Services - **24/7 emergency care for pets** (stated on the clinic website). - **Routine vaccinations and health checks** (dogs, cats, rabbits referenced in reviews). - **Preventative parasite treatments**: monthly flea and worming treatment mentioned; ongoing flea-related injections mentioned by one long-term cat owner. - **Complex care and hospitalisation**: one review describes a dog staying in hospital with significant comorbidities (old age, blindness, diabetes). - **Surgery and aftercare**: one owner reports a major operation to remove a cat’s leg, with aftercare. - **Support for anxious/nervous pets**: owners describe accommodations such as scheduling the last appointment to reduce noise/traffic and delivering consults outside the consult room. - **Insurance claims support**: one reviewer says record-keeping made insurance claims easy. - **Veterinary Nurse Training facility** (listed in the clinic data provided). ## Pricing - One reviewer reports being quoted **£1,500** for treatment for a cat, with the **total rising to over £3,500** by the end of care, and says they would have liked options explained more clearly. ## People - **Malcolm**: mentioned as helping find a way for a “very difficult” cat to have vaccinations **without being anaesthetised and going to hospital**. - **Maddie and Janet**: praised for handling a **deaf, very anxious dog**—the vaccination was ultimately given during a long appointment carried out in the waiting area because the dog wouldn’t enter the consult room. - **Leone**: mentioned for **careful handling of an elderly rabbit**, giving a vaccination plus a thorough health check, and offering advice. - Reviews also repeatedly mention vets/receptionists being accommodating during vaccination visits (e.g., working around a nervous dog’s needs; a vet described as excellent with both a dog and a cat). ## Reviews **4.3 stars from 180 reviews.** Themes below are drawn from the latest written reviews available to us. - **Handling nervous or difficult pets**: multiple owners describe staff changing how/where appointments happen (e.g., vaccinating in the waiting area; finding alternatives to anaesthesia/hospital stays for jabs). - **Preventative care is common**: several reviews are specifically about vaccinations, weigh-ins, and starting flea/worming routines. - **Complex cases are mentioned**: hospital stay for an older dog with diabetes/blindness; a cat leg amputation with aftercare. - **Process/admin**: one owner says records are kept well and **insurance claims were made easier**. - **Wait time**: one reviewer reports waiting about **30 minutes** past their appointment time. - **Cost and options communication**: one reviewer describes treatment costs increasing well beyond an initial quote and felt options (including euthanasia) were not clearly explained; they interpret this as being “money driven.”

## Summary Hart Veterinary Centre (Waddesdon Surgery) is part of a wider Hart Vets practice group (caring for pets since 1993) and is **RCVS-accredited**. The website highlights **“latest technology for diagnosis and treatment”**, plus practical facilities like **air-conditioned premises** and **on-site parking**. From the latest reviews available, this surgery seems set up for **routine care plus urgent and surgical cases**, with owners describing: - **Emergency cases being seen quickly and treated immediately** after an initial consultation. - **Operations followed by structured rechecks** (one owner describes a free follow-up the day after surgery and another 10 days later). - **Clear exam-and-treat appointments** (e.g., examination followed by **antibiotics and pain relief**, with a planned recheck in 5 days when the pet would be less sore). The practice states it provides **in-house out-of-hours emergency care every night**, supported by **24-hour nursing** at its veterinary hospital. ## Services Based on the website and reviews, Hart Veterinary Centre (Waddesdon Surgery) is described as providing: - **General vet care for** dogs, cats, and small family pets (website). - **Out-of-hours / emergency care**: the practice states an **in-house out-of-hours emergency service every night**, with **24-hour nursing** at its hospital (website). - **Emergency appointments and urgent treatment**: owners describe pets being **seen as an emergency** and treated immediately after consultation (reviews). - **Surgery/operations**: multiple owners reference an **operation** (including a **leg operation**) with follow-up checks afterwards (reviews). - **Vaccinations and routine checks**: “yearly jabs” and “normal checks” are specifically mentioned (reviews). - **Medication prescribing**: owners mention being prescribed **antibiotics** and **pain relief** (reviews). - **Veterinary Nurse Training facility** (clinic data). ## People Named staff mentioned in reviews: - **Jenny and Kerry**: described as welcoming and giving a dog “a love and tickle,” helping the visit feel positive for the pet (review). - **Robin**: described as “extremely thorough” and as going out of his way to make sure medication was obtained “as soon as possible” (review). More generally, several reviews mention vets **taking time during appointments**, listening to concerns, and giving advice—particularly helpful for owners of **nervous dogs**. ## Reviews **Google rating: 4.8 stars from 190 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Thorough consultations and clear next steps**: owners describe vets listening, examining, prescribing medication, and booking timed rechecks (e.g., a review in 5 days when the pet is less sore). - **Strong follow-up after procedures**: one owner reports **a free follow-up the day after surgery and another 10 days later**. - **Urgent care responsiveness**: emergency cases are described as being seen promptly and treated immediately after consultation. - **Support for anxious pets**: owners of nervous dogs mention staff taking time and handling visits in a way that helps the dog cope. - **Cost perception**: one recent review explicitly notes, “You get what you pay for,” without giving specific prices.