Companion Care (Aylesbury) Ltd

Companion Care (Aylesbury) Ltd is a Vets4Pets practice offering small-animal care with substantial in-house diagnostics, surgical facilities, and hospital support. Website-listed facilities include digital X-ray, ultrasound, an in-house laboratory, an operating theatre, and inpatient areas such as a ward and isolation unit. Out-of-hours emergencies are handled externally by Vets Now Hemel Hempstead.

Services

•Routine and preventative care: vaccinations, microchipping, lungworm testing, nurse clinics, weight clinics, nutritional advice, prescriptions, repeat prescriptions, insurance claim processing, pet passports, and home visits.
•Surgery and dentistry: soft tissue surgery, orthopaedics including fracture repair and cruciate surgery, ear surgery, and dentistry with dental X-ray. Recent reviews also mention lump removal surgery and a quoted tooth extraction.
•Diagnostics and monitoring: digital X-ray, ultrasound, echocardiography, endoscopy, ECG, blood pressure monitoring, and an in-house lab for biochemistry, haematology, electrolytes, microscopy, and blood analysis.
•Hospital and higher-dependency care: oxygen chamber, isolation unit, hospital ward, and in-house blood transfusions.
•Species and emergency arrangements: the practice lists care for dogs, cats, rabbits, and small mammals, including rabbit medicine/testing and small mammal medicine and surgery; out-of-hours emergency care is provided by Vets Now Hemel Hempstead.
•Examples from recent experiences: owners specifically describe booster vaccinations for a fearful dog handled calmly without a muzzle, advice on treatment plans from Oliver, and support through diagnosis, treatment, and end-of-life care for a dog with oral cancer.

Pricing

No published pricing information is currently available for this clinic, and recent reviews include some concerns about higher costs, changing quotes, and prescription charges.

People

•Oliver (vet): repeatedly praised in reviews for continuity of care, including one owner who says he has seen their dog for 12 years, and for clear advice on treatment plans.
•Alan Reeves (vet): named in a review as the vet who carried out a lump removal on an elderly pet.
•Robin (role not specified): thanked in a review for helping care for a pet around the time of treatment.
•Reception team: recent feedback describes reception staff as friendly, helpful, and accommodating.
•Veterinary nursing team: reviews are more mixed here, with one owner highlighting a disappointing interaction.

Reviews

Companion Care (Aylesbury) Ltd has 4.4 stars from 396 Google reviews.

•Recent feedback is mostly positive about the care pets receive, with several owners describing staff as kind, helpful, and accommodating, including during difficult or emotional cases.
•Oliver is the standout named vet in recent reviews, with praise for long-term continuity, treatment-plan advice, and a caring approach.
•Specific examples include a fearful dog successfully managed for booster vaccinations without a muzzle, lump removal surgery with appreciative aftercare, and support from diagnosis through ashes collection for a dog later found to have cancer.
•A smaller number of recent negative reviews focus on cost and communication around money, including complaints about dental quote changes, prescription handling, and feeling that charges were high.

Reviews for Companion Care (Aylesbury) Ltd

Note: Showing the 10 most recent Google reviews out of 396 we track in total. Recent reviews may not be representative of overall sentiment.

Kirt Nelson

2 months ago

A mixed review. The staff are lovely & accommodating. However, we experienced a huge disparity on costings (in this case a tooth extraction). We were quoted 1253 GBP initially and everything on the quote was deemed necessary for the procedure. They added things like a light scale and polish for 498.98 (which was apparently mandatory) to remove a broken tooth. When we said we would look to go elsewhere, this was suddenly not required and a second revised quote was 450 from VFP - Aylesbury. Very disappointing as in principle we really like and appreciate the care our dogs get at VFP and they were always quick to see the dogs when the need arose.

Chris M

3 months ago

They gatekeep prescriptions, charged me way more than the average then refused to give me the prescription telling me it's policy because they've "had problems". No mention of this before taking my money and refused to refund me. All the places you order the drugs from cheaper require you to send the prescription with the order. In the end I had to send the supplier to contact them, it took weeks. They affectively conned me then inserted themselves into a transaction that was none of their business and extended the time until my dog could get his treatment all because I didn't want to pay a 300% markup on the meds they supply.

Gill Stevens

5 months ago

Just wanted to thank the lovely vet we saw this morning for my dogs booster vaccinations. My dog has had a few bad experiences at the vets and has become fearful of them, I have to sedate him and muzzle him just so the vet can examine him . Today was great no muzzle, just covered his eyes and it was all done. Thank you so much .

Ashleigh Doherty

6 months ago

Brilliant care from vets, especially Oliver - who has been seeing my dog for the last 12 years. Reception staff are always friendly and helpful. Unfortunately an interaction with a veterinary nurse yesterday has resulted in a star being deducted.

Julia Cousins

8 months ago

The staff at Companion Care Aylesbury were amazing . Not our normal vets as we were visiting family and had to take our dog (Max) as he had developed a lump in his mouth which unfortunately turned out to be cancer. From the first visit to collecting his ashes today all the staff have been caring and helpful, nothing was too much trouble . Thank you for helping us through this difficult time .

luke horton

9 months ago

Amazing service. Was seen today by Oliver, couldn’t fault him. Gave me great advice on treatment plans and assessed/treated my pet with a caring holistic approach. Couldn’t be happier with the level of service and care.

Toni Foot

I can't sleep because of this vets. Thanks for the stress and the lady on the phone making it clear money is more important than actually helping my doggy. If I have a fit at all in the next 24 hours because of the stress I will personally blame this place. Your cost are so expensive and you dont help in the long run I've had enough. At this rate your gonna make me ill. I don't recommend this place at all