Companion Care (Aylesbury) Ltd

Companion Care (Aylesbury) Ltd describes itself as locally owned and is set up as a modern, well‑equipped small-animal practice with substantial in‑house diagnostics (including digital X‑ray, ultrasound and an in‑house lab) and surgical capability (operating theatre; soft-tissue and orthopaedic procedures listed). Out‑of‑hours emergencies are handled externally by Vets Now Hemel Hempstead (as stated on the website).

In the latest reviews available to us, owners give concrete examples of handling nervous/fearful dogs during routine care (a booster vaccination completed without a muzzle by covering the dog’s eyes), longer-term continuity with a named vet (Oliver, mentioned as seeing a dog “for the last 12 years”), and support through serious illness and end‑of‑life care (a mouth lump diagnosed as cancer and later ashes collection). Reviews also conflict on the cost/communication around money, with one reviewer describing the phone interaction as prioritising money and calling the practice “expensive.”

Services

Based on the clinic website summary and the reviews, services and facilities mentioned include

• •Routine preventative care
• •Booster vaccinations (review example).
• •Microchipping.
• •Lungworm testing.
• •Surgery
• •Soft tissue surgery (listed).
• •Orthopaedics including fracture repair and cruciate surgery (listed).
• •Ear surgery (listed).
• •Example from reviews: lump removal surgery performed by a named vet (Alan Reeves).
• •Dentistry
• •Dentistry with dental X‑ray (listed).
• •Diagnostics & monitoring (in-house)
• •Digital X‑ray, ultrasound, and echocardiography (listed).
• •ECG and blood pressure monitoring (listed).
• •In-house laboratory capabilities including biochemistry, haematology, electrolytes, microscopy and a blood analyser (listed).
• •Endoscopy (listed).
• •Critical care / hospital support
• •Oxygen chamber (listed).
• •Isolation unit and hospital ward (listed).
• •Blood transfusion / in-house blood transfusions (listed).
• •Clinics and other support
• •Nurse clinic and weight clinic (listed).
• •Nutritional advice (listed).
• •Prescriptions/medication and repeat prescriptions (listed).
• •Insurance claim processing (listed).
• •Pet passport services (listed).
• •Home visits (listed).
• •Species treated (per website)
• •Dogs, cats, rabbits, and small mammals, with rabbit medicine/testing and small mammal medicine and surgery listed.
• •Emergency care
• •Website states out-of-hours emergency care is provided by Vets Now Hemel Hempstead.

People

• •Oliver (vet) – Mentioned repeatedly by name in reviews
• •One owner reports Oliver has been seeing their dog for 12 years, and praised his advice on treatment plans.
• •Alan Reeves (vet) – Credited in a review with performing a lump removal on an elderly pet.
• •Robin (role not specified) – Mentioned as having “looked after” a pet around the time of treatment/surgery.
• •Reception team – Described in reviews as friendly and helpful.
• •Veterinary nursing team – Feedback is mixed: one owner specifically reports a negative interaction with a nurse that led them to deduct a star.

Reviews

4.4 stars from 391 reviews. “”

• •Handling of anxious dogs during routine care: one owner reports a fearful dog managed for boosters without a muzzle, using a simple technique (covering the dog’s eyes) to get the exam done.
• •Continuity with a specific vet: Oliver is repeatedly named, including a long relationship (“12 years”) and appreciation for treatment plan advice.
• •Support through serious illness and end-of-life: an owner describes a mouth lump that was cancer, and thanks staff from first visit through collecting ashes.
• •Surgical treatment mentioned: one review credits lump removal performed by Alan Reeves, with aftercare/support also highlighted.
• •Cost/communication concerns appear in conflict with other praise: one reviewer describes the practice as expensive and felt money was prioritised during a phone interaction, while other reviewers focus on clinical care and support.