Hampden Vets in Haddenham, Aylesbury, appears to offer a mixed experience based on available reviews. The clinic holds an average rating of 4.1 stars from eight Google reviews, suggesting a generally positive perception but with some room for improvement. A closer look at individual reviews reveals both strengths and areas that need attention.

Positive feedback highlights the clinic's caring and knowledgeable staff. Reviewers frequently mention specific staff members, such as Liv the vet and Olivia at the desk, as being particularly helpful and professional. John Hagen, a long-term client, expresses strong trust and confidence in the clinic, appreciating the care provided to his hearing dog, Belle. Similarly, Krissie Hutton and Mark Dell praise the welcoming atmosphere and compassionate treatment from the team.

However, certain reviews point out issues related to communication and scheduling. Lisa ten Bulte mentions a stressful and avoidable visit due to miscommunication about vaccination scheduling, which could have been better managed with improved internal coordination. Nathan Relton's experience also highlights a communication breakdown regarding billing practices, where he was unexpectedly charged for a follow-up visit that he believed was included in the initial fee.

While there is no explicit pricing information on the clinic's website, Nathan's review provides an example of costs, noting a total of £131 for an initial visit with medications, followed by an unexpected £54 charge for a check-up. Overall, though most clients seem satisfied with the care their pets receive, there is a clear need for enhanced communication and transparency regarding services and fees to improve the client experience.