Hampden Vets - Haddenham – Vets in Aylesbury
Clinic Overview
Hampden Vets – Haddenham is part of the wider Hampden Vets practice, which (per its website) provides care for pets as well as horses and farm animals, and states it is open 24/7, 365 days a year for emergency care. Reviews describe straightforward companion-animal work such as vaccinations, skin/ear problems (ear infection treatment), and ongoing management of multiple medical conditions in a dog.
Recent feedback is mixed: several owners describe vets as thorough and clear in their explanations, but multiple reviews raise internal communication issues—including a vaccination appointment that couldn’t go ahead as booked, and disagreement over whether a follow-up/check-up fee was included.
Services
- •Emergency care: the practice website states it is open 24/7, 365 days a year for emergency care.
- •Species covered (website): pets, horses, and farm animals.
- •Vaccinations (reviews): cat vaccinations discussed; one owner was told vaccinating on the booked date would be off-licence with increased risk and would require signing a form, so they rebooked.
- •Parasite prevention (reviews): flea and worming tablets for cats; one owner notes these needed to be ordered in, causing delays.
- •Ear infection treatment (reviews): dog treated with ear medication, cleaning solution, and pain relief.
- •Ongoing medical care (reviews): a dog with “several medical conditions” treated over a 6-month period.
Pricing
- •Ear infection visit (review): £131 for cleaning solution, ear medication, and painkillers.
- •Follow-up/check-up charge dispute (review): an additional £54 was charged at a follow-up; the owner says they were told the check-up was included in the initial fee, but staff said “sometimes it’s included and sometimes it isn’t.”
People
- •Liv (vet): mentioned as “helpful and knowledgeable” at a first appointment.
- •Olivia (front desk): described as “delightful” and “very helpful.”
- •Vets are described in multiple reviews as thorough and explanatory (“explained everything”), but there are also repeated reports of staff communication issues, particularly around vaccination scheduling/eligibility and whether recheck fees were included.
Reviews
Google rating: 4.2 stars from 9 reviews. “”
- •Clear explanations and confidence in clinical care: owners mention thoroughness and vets explaining what they’re doing; one reviewer treating a dog with multiple conditions reports “100% trust and confidence.”
- •Communication/process problems: one owner took cats in for vaccinations and was then told it would need to be done off-licence with added risk, leading to a rebook and an unnecessary stressful trip; another reports being told a recheck was included, then being charged extra at checkout.
- •Medication supply delays: a cat owner says flea and worming tablets had to be ordered in, causing a delay (though they say it’s “usually” not an issue).
Animals Treated at Hampden Vets - Haddenham
Animals We Treat
Companion Animals
Farm Animals
Opening Hours – Hampden Vets - Haddenham
Opening Hours
Hours
Reviews for Hampden Vets - Haddenham
Note: Showing the 5 most recent Google reviews out of 9 we track in total. Recent reviews may not be representative of overall sentiment.
Andy Buckinghamshire Pest Control
a month ago
Cannot praise the efficiency, care and understanding high enough. The vet was thorough and explained everything. Thank you all very much.
Lisa ten Bulte
4 months ago
Have used this vet since November last year with minor issues - the only thing being that they need to order in the flea and worming tablets my cats have which is a bit of a delay but usually there’s no issues. This morning however, I was booked in to get their vaccinations done - I’ve switched vets since I moved and they administer a different brand here, so they mentioned they would have to start from scratch (my cats are just over a year old). Going to the vets is always a stressful event for my cats, so I struggled to get them in their carriers and took them here, only to be told that they had gotten their last vaccinations on the 2nd of September and so doing their vaccinations today needed to be off-licence, carried an increased risk and I needed to sign a form that explained this - obviously I was a bit surprised that they hadn’t just booked me in for after the 2nd of September, as vaccinations already incur a risk every time, so I wasn’t going to go ahead with an increased risk? We’ve now booked in for the 2nd of September, but this could have been avoided so easily with better internal staff communication and saved my cats a very stressful trip for no reason (my girl cat went into hiding as soon as we got home).
Lisa ten Bulte
2 months ago
Have used this vet since November last year with minor issues - the only thing being that they need to order in the flea and worming tablets my cats have which is a bit of a delay but usually there’s no issues. This morning however, I was booked in to get their vaccinations done - I’ve switched vets since I moved and they administer a different brand here, so they mentioned they would have to start from scratch (my cats are just over a year old). Going to the vets is always a stressful event for my cats, so I struggled to get them in their carriers and took them here, only to be told that they had gotten their last vaccinations on the 2nd of September and so doing their vaccinations today needed to be off-licence, carried an increased risk and I needed to sign a form that explained this - obviously I was a bit surprised that they hadn’t just booked me in for after the 2nd of September, as vaccinations already incur a risk every time, so I wasn’t going to go ahead with an increased risk? We’ve now booked in for the 2nd of September, but this could have been avoided so easily with better internal staff communication and saved my cats a very stressful trip for no reason (my girl cat went into hiding as soon as we got home).
John Hagen
a year ago
Our hearing dog, Belle, has suffered from several medical conditions and has been treated by Hampden for the last 6 months. We've been to Haddenham twice but usually the main site. We have 100% trust and confidence in them and the staff really care about their work. Best vets we have ever known (and I'm 70)!
John Hagen
a year ago
Our hearing dog, Belle, has suffered from several medical conditions and has been treated by Hampden for the last 6 months. We've been to Haddenham twice but usually the main site. We have 100% trust and confidence in them and the staff really care about their work. Best vets we have ever known (and I'm 70)!
Nathan Relton
2 years ago
Not at all impressed. Vets are fine and offer good advice. After taking my dog in for an ear infection I came out with cleaning solution, medication for his ears and painkillers £131. Come back in a week, So far so good. I was specifically told the check up appointment was included in the initial fee so at the end when I was asked for an additional £54 I was somewhat surprised. I did say I was told this was included and the response was ‘sometimes it’s included and sometimes it isn’t and today it isn’t’. I don’t mind paying but not when I’m specifically told it’s included. I think your members of staff need to communicate better.
Nathan Relton
a year ago
Not at all impressed. Vets are fine and offer good advice. After taking my dog in for an ear infection I came out with cleaning solution, medication for his ears and painkillers £131. Come back in a week, So far so good. I was specifically told the check up appointment was included in the initial fee so at the end when I was asked for an additional £54 I was somewhat surprised. I did say I was told this was included and the response was ‘sometimes it’s included and sometimes it isn’t and today it isn’t’. I don’t mind paying but not when I’m specifically told it’s included. I think your members of staff need to communicate better.
Krissie Hutton
2 years ago
Had my first appointment at Hampden Vets in Haddenham this week. Olivia on the desk and Liv the vet were both delightful, very helpful and knowledgeable. I am moving to Haddenham and trust that Honey will be well cared for whenever needed!
Krissie Hutton
2 years ago
Had my first appointment at Hampden Vets in Haddenham this week. Olivia on the desk and Liv the vet were both delightful, very helpful and knowledgeable. I am moving to Haddenham and trust that Honey will be well cared for whenever needed!
Mark Dell
3 years ago
We have just moved into the area and Indi our elderly GSD needed to meet the vet and have an assessment for medication. The team made us welcome and treated Indi with care and a nice nature. We will obviously be only using this vet from now on!
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