Hampden Vets - Haddenham | Vets in Aylesbury, Buckinghamshire

- Several owners describe vets as thorough, clear and caring, with one saying they had “100% trust and confidence” in the team during a dog’s longer-term treatment. - Positive comments also mention a welcoming first visit and helpful named staff, including Liv and Olivia. - The main criticism is communication and process issues: one vaccination appointment could not go ahead as booked because of timing and off-licence concerns, and another owner disputed a follow-up fee after believing it had been included.

Hampden Vets - Haddenham is part of VetPartners. The practice provides care for pets, horses and farm animals, with 24/7 emergency care stated to be available all year round. Feedback is mixed but leans positive overall: owners often praise thorough vets, clear explanations and caring treatment, while some reviews describe internal communication issues around appointment booking and follow-up charges.

Services

•Emergency and species coverage: The practice website says it offers 24/7, 365-day emergency care and treats pets, horses and farm animals.
•Preventive care: Reviews mention cat vaccinations and flea and worming treatment for cats. One owner also noted that a particular flea and worm product had to be ordered in.
•Medical treatment: Recent examples include ear infection treatment for a dog, with medication, cleaning solution and pain relief supplied, as well as ongoing care for a dog with several medical conditions over a six-month period.
•Consultations and medication reviews: Reviews also mention an assessment visit for an elderly dog needing medication.

Pricing

No published pricing information is currently available for this clinic.

People

•Liv (vet): praised as helpful and knowledgeable at a first appointment.
•Olivia (front desk): described as delightful and very helpful.
•Reviews also speak positively about the wider team’s explanations and manner, though some owners felt communication between staff could be clearer.

Reviews

Hampden Vets - Haddenham has a 4.2-star Google rating from 9 reviews.

•Several owners describe vets as thorough, clear and caring, with one saying they had “100% trust and confidence” in the team during a dog’s longer-term treatment.
•Positive comments also mention a welcoming first visit and helpful named staff, including Liv and Olivia.
•The main criticism is communication and process issues: one vaccination appointment could not go ahead as booked because of timing and off-licence concerns, and another owner disputed a follow-up fee after believing it had been included.
•One review also mentions a delay in getting a specific flea and worming product because it had to be ordered in.

Reviews for Hampden Vets - Haddenham

Note: Showing the 10 most recent Google reviews out of 9 we track in total. Recent reviews may not be representative of overall sentiment.

Andy Buckinghamshire Pest Control

4 months ago

Cannot praise the efficiency, care and understanding high enough. The vet was thorough and explained everything. Thank you all very much.

Lisa ten Bulte

8 months ago

Have used this vet since November last year with minor issues - the only thing being that they need to order in the flea and worming tablets my cats have which is a bit of a delay but usually there’s no issues. This morning however, I was booked in to get their vaccinations done - I’ve switched vets since I moved and they administer a different brand here, so they mentioned they would have to start from scratch (my cats are just over a year old). Going to the vets is always a stressful event for my cats, so I struggled to get them in their carriers and took them here, only to be told that they had gotten their last vaccinations on the 2nd of September and so doing their vaccinations today needed to be off-licence, carried an increased risk and I needed to sign a form that explained this - obviously I was a bit surprised that they hadn’t just booked me in for after the 2nd of September, as vaccinations already incur a risk every time, so I wasn’t going to go ahead with an increased risk? We’ve now booked in for the 2nd of September, but this could have been avoided so easily with better internal staff communication and saved my cats a very stressful trip for no reason (my girl cat went into hiding as soon as we got home).

John Hagen

1 year ago

Our hearing dog, Belle, has suffered from several medical conditions and has been treated by Hampden for the last 6 months. We've been to Haddenham twice but usually the main site. We have 100% trust and confidence in them and the staff really care about their work. Best vets we have ever known (and I'm 70)!

Nathan Relton

2 years ago

Not at all impressed. Vets are fine and offer good advice. After taking my dog in for an ear infection I came out with cleaning solution, medication for his ears and painkillers £131. Come back in a week, So far so good. I was specifically told the check up appointment was included in the initial fee so at the end when I was asked for an additional £54 I was somewhat surprised. I did say I was told this was included and the response was ‘sometimes it’s included and sometimes it isn’t and today it isn’t’. I don’t mind paying but not when I’m specifically told it’s included. I think your members of staff need to communicate better.

Krissie Hutton

3 years ago

Had my first appointment at Hampden Vets in Haddenham this week. Olivia on the desk and Liv the vet were both delightful, very helpful and knowledgeable. I am moving to Haddenham and trust that Honey will be well cared for whenever needed!

Mark Dell

4 years ago

We have just moved into the area and Indi our elderly GSD needed to meet the vet and have an assessment for medication. The team made us welcome and treated Indi with care and a nice nature. We will obviously be only using this vet from now on!

Hampden Vets - Haddenham