Hampden Vets - Watermead

Hampden Vets – Watermead is part of the Hampden Vets practice. From its website, the wider practice states it provides veterinary care for pets, horses, and farm animals and says it is open 24/7, 365 days a year for pet care.

Owner feedback in the latest reviews is mixed and often focused on front-desk and appointment handling rather than clinical outcomes: one review describes being offered an appointment within 40 minutes and being greeted promptly, while others describe appointment mix-ups (being booked at a different site than requested) and a post-op follow‑up being cancelled by text a couple of hours beforehand.

Services

From the practice website summary

• •Veterinary care for pets, horses, and farm animals
• •24/7, 365 days a year availability for pet care (as stated by the practice)

From reviews

• •Post-operative follow-up appointments are referenced (a cat’s “essential post op follow up”)

Reviews

3.3 stars from 6 reviews. The written comments we have are heavily weighted toward reception/booking experiences, with a smaller number mentioning vet quality.

“”

• •Reception and communication problems: multiple 1-star comments describe rudeness from reception staff and one specifically complains about a “newer receptionist.”
• •Booking/appointment reliability issues: one owner reports waiting a week, then arriving to find the appointment had been booked at a different site; another reports a same-day cancellation by text of a post-op check.
• •Fast access praised by some: one review says they were given an appointment within 40 minutes and were greeted immediately on arrival.
• •Mixed views on vets: a 3-star review says “some of the vets are fantastic,” without naming clinicians or giving specific cases.