Showing 41-50 of 73 clinics
Vets Now in High Wycombe is an out-of-hours veterinary clinic providing emergency care services for pets. The clinic has a mixed reputation, with a Google Maps rating of 3.9 stars based on 231 reviews. This indicates a moderate level of satisfaction among pet owners, with a range of positive to negative experiences reported. Many customers appreciate the clinic's ability to handle emergencies, particularly during times when regular veterinarians are unavailable. For instance, positive reviews highlight instances where the clinic's staff provided life-saving care for severe conditions like anaphylaxis and toxin ingestion. Reviewers such as Helen Kinally and Michelle Byrne commend the clinic for its professionalism and the compassionate care provided to their pets during critical situations. However, there are significant criticisms, particularly regarding the clinic's pricing and transparency. Some clients, like Anthony and Irina Herteliu, express dissatisfaction with what they perceive as excessive charges for emergency consultations and additional fees that were not clearly communicated upfront. Concerns about hidden costs, such as charity fee charges and discrepancies in invoice pricing, are prominent in negative reviews. Overall, Vets Now in High Wycombe appears to be a reliable option for urgent pet care, especially when traditional vet services are unavailable. Nevertheless, potential clients should be prepared for potentially high costs associated with emergency services and are advised to clarify all fees before treatment.
Vets Now in High Wycombe is an out-of-hours veterinary clinic providing emergency care services for pets. The clinic has a mixed reputation, with a Google Maps rating of 3.9 stars based on 231 reviews. This indicates a moderate level of satisfaction among pet owners, with a range of positive to negative experiences reported. Many customers appreciate the clinic's ability to handle emergencies, particularly during times when regular veterinarians are unavailable. For instance, positive reviews highlight instances where the clinic's staff provided life-saving care for severe conditions like anaphylaxis and toxin ingestion. Reviewers such as Helen Kinally and Michelle Byrne commend the clinic for its professionalism and the compassionate care provided to their pets during critical situations. However, there are significant criticisms, particularly regarding the clinic's pricing and transparency. Some clients, like Anthony and Irina Herteliu, express dissatisfaction with what they perceive as excessive charges for emergency consultations and additional fees that were not clearly communicated upfront. Concerns about hidden costs, such as charity fee charges and discrepancies in invoice pricing, are prominent in negative reviews. Overall, Vets Now in High Wycombe appears to be a reliable option for urgent pet care, especially when traditional vet services are unavailable. Nevertheless, potential clients should be prepared for potentially high costs associated with emergency services and are advised to clarify all fees before treatment.
Hampden Vets - Elm Farm, situated in Aylesbury, is a veterinary clinic recognized for its dedicated service and compassionate care. The clinic has garnered a Google Maps rating of 4.2 stars from 12 reviews, reflecting overall positive feedback with some areas for improvement. The reviews highlight the skill and dedication of the veterinary staff, particularly noting Malcolm and Callum as standout practitioners who provide thorough care and clear communication about treatment costs. Malcolm's knowledge and empathy have been specifically praised in multiple reviews, indicating a strong client-vet relationship. Callum's attention to detail and kind demeanor have also left a positive impression on pet owners, especially when dealing with elderly animals. While the veterinary staff receives high praise, there are mixed reviews regarding customer service. One reviewer, Kerry Jessett, described a negative interaction with a receptionist, Roz, citing poor communication and unprofessional behavior. In contrast, other reviews commend the reception team for their support and empathy, particularly during difficult times, such as the loss of a pet. Overall, Hampden Vets - Elm Farm is well-regarded for its veterinary expertise and compassionate care, though it may benefit from addressing some customer service inconsistencies. The clinic's emphasis on clear communication about treatment options and costs is appreciated by clients, contributing to its positive reputation in Aylesbury.
Hampden Vets - Elm Farm, situated in Aylesbury, is a veterinary clinic recognized for its dedicated service and compassionate care. The clinic has garnered a Google Maps rating of 4.2 stars from 12 reviews, reflecting overall positive feedback with some areas for improvement. The reviews highlight the skill and dedication of the veterinary staff, particularly noting Malcolm and Callum as standout practitioners who provide thorough care and clear communication about treatment costs. Malcolm's knowledge and empathy have been specifically praised in multiple reviews, indicating a strong client-vet relationship. Callum's attention to detail and kind demeanor have also left a positive impression on pet owners, especially when dealing with elderly animals. While the veterinary staff receives high praise, there are mixed reviews regarding customer service. One reviewer, Kerry Jessett, described a negative interaction with a receptionist, Roz, citing poor communication and unprofessional behavior. In contrast, other reviews commend the reception team for their support and empathy, particularly during difficult times, such as the loss of a pet. Overall, Hampden Vets - Elm Farm is well-regarded for its veterinary expertise and compassionate care, though it may benefit from addressing some customer service inconsistencies. The clinic's emphasis on clear communication about treatment options and costs is appreciated by clients, contributing to its positive reputation in Aylesbury.
Vets Now in Milton Keynes is an emergency veterinary clinic that operates primarily out of hours, offering critical care services for pets. The clinic has a mixed reception based on its reviews. It holds an overall rating of 4 stars from 407 reviews, indicating a generally positive perception among its clients. However, individual written reviews paint a more nuanced picture. Positive feedback often highlights the professionalism and compassion of the clinic's staff. For instance, Bethan Lovvorn praised the attentiveness and clear communication from the vets, Maria and Caroline, during a stressful situation involving her pet. Beverly Burns also commended the clinic's staff, particularly vet Caroline, for their excellent service. Amanda Barker appreciated the prompt care her puppy received, although she noted the high cost of treatment as a drawback. Conversely, some reviews express significant dissatisfaction. Lisa Lotter recounted a lack of communication and empathy from the vet, which left her feeling dismissed during a critical visit for her pet's stomach issue. Similarly, Samantha Cooper had a distressing experience, describing the vet as dismissive and unhelpful during a serious emergency, leading to a formal complaint about the service received. Pricing appears to be a common concern, with several reviewers noting the high cost of out-of-hours service. While some clients express gratitude for the availability and care provided, the clinic’s fees are often described as steep. Overall, Vets Now Milton Keynes is recognized for its availability and dedicated staff, though experiences vary, particularly concerning communication and pricing.
Vets Now in Milton Keynes is an emergency veterinary clinic that operates primarily out of hours, offering critical care services for pets. The clinic has a mixed reception based on its reviews. It holds an overall rating of 4 stars from 407 reviews, indicating a generally positive perception among its clients. However, individual written reviews paint a more nuanced picture. Positive feedback often highlights the professionalism and compassion of the clinic's staff. For instance, Bethan Lovvorn praised the attentiveness and clear communication from the vets, Maria and Caroline, during a stressful situation involving her pet. Beverly Burns also commended the clinic's staff, particularly vet Caroline, for their excellent service. Amanda Barker appreciated the prompt care her puppy received, although she noted the high cost of treatment as a drawback. Conversely, some reviews express significant dissatisfaction. Lisa Lotter recounted a lack of communication and empathy from the vet, which left her feeling dismissed during a critical visit for her pet's stomach issue. Similarly, Samantha Cooper had a distressing experience, describing the vet as dismissive and unhelpful during a serious emergency, leading to a formal complaint about the service received. Pricing appears to be a common concern, with several reviewers noting the high cost of out-of-hours service. While some clients express gratitude for the availability and care provided, the clinic’s fees are often described as steep. Overall, Vets Now Milton Keynes is recognized for its availability and dedicated staff, though experiences vary, particularly concerning communication and pricing.
Chiltern Referral Services, located in Chalfont St Giles, is a highly regarded veterinary clinic known for its exceptional care and service. With a Google Maps rating of 4.9 stars from 34 reviews, the clinic demonstrates a consistent level of high satisfaction among its clientele. Despite a minor critique about outdated information on their website, the overwhelming majority of reviews highlight the clinic's dedication and skill. Several reviews commend the personal and friendly nature of the staff, particularly noting the expertise of Alex Lai and his team. Alex is frequently mentioned for his diagnostic acumen and successful treatment plans, which have positively transformed the lives of pets and their owners. The clinic's approach appears to focus on patient care rather than profit, as noted by a reviewer who appreciated the pioneering treatments and the genuine concern exhibited by the staff. The reviews also underscore the clinic's ability to handle complex cases. For instance, one reviewer shared their experience of Chiltern Referral Services successfully taking over a botched surgery from another vet, showcasing their capability to manage challenging situations effectively. Another reviewer praised the clinic for the care and recovery of their dog after a cruciate ligament surgery, further illustrating the team's proficiency in complex surgical procedures. Overall, Chiltern Referral Services is highly recommended for its skilled professionals, compassionate care, and commitment to animal welfare, with Alex Lai frequently highlighted for his exceptional service. The clinic's reputation for excellence is reinforced by the numerous positive testimonials from pet owners who have experienced significant improvements in their pets' health and quality of life.
Chiltern Referral Services, located in Chalfont St Giles, is a highly regarded veterinary clinic known for its exceptional care and service. With a Google Maps rating of 4.9 stars from 34 reviews, the clinic demonstrates a consistent level of high satisfaction among its clientele. Despite a minor critique about outdated information on their website, the overwhelming majority of reviews highlight the clinic's dedication and skill. Several reviews commend the personal and friendly nature of the staff, particularly noting the expertise of Alex Lai and his team. Alex is frequently mentioned for his diagnostic acumen and successful treatment plans, which have positively transformed the lives of pets and their owners. The clinic's approach appears to focus on patient care rather than profit, as noted by a reviewer who appreciated the pioneering treatments and the genuine concern exhibited by the staff. The reviews also underscore the clinic's ability to handle complex cases. For instance, one reviewer shared their experience of Chiltern Referral Services successfully taking over a botched surgery from another vet, showcasing their capability to manage challenging situations effectively. Another reviewer praised the clinic for the care and recovery of their dog after a cruciate ligament surgery, further illustrating the team's proficiency in complex surgical procedures. Overall, Chiltern Referral Services is highly recommended for its skilled professionals, compassionate care, and commitment to animal welfare, with Alex Lai frequently highlighted for his exceptional service. The clinic's reputation for excellence is reinforced by the numerous positive testimonials from pet owners who have experienced significant improvements in their pets' health and quality of life.
Holtspur Veterinary Clinic, located in Beaconsfield, boasts an impressive overall rating of 4.9 stars from 19 Google Maps reviews. This high rating is reinforced by consistently positive feedback from customers who praise the clinic for its professionalism, friendly staff, and reliable services. Many of the reviewers have been long-term clients, indicating trust and satisfaction with the clinic's offerings. The staff at Holtspur Veterinary Clinic are frequently commended for their courteous and professional demeanor. Reviewers mention specific individuals like Ian, Suzie, and Julia, highlighting their dedication and expertise. Ian, in particular, is noted for his professional approach and commitment to maintaining reasonable costs, which is an important consideration for many pet owners. The clinic is part of a larger group, providing clients with the flexibility of choosing from multiple locations, which can be beneficial for accessing specialized services or appointments at different times. The ability to secure same-day appointments is another appreciated feature, as it demonstrates the clinic's responsiveness and dedication to patient care. Shelley Griffiths, Wendy Burrell, Guy D'Arcy-Evans, Nicola O'Brien, and Ashley C are among the satisfied clients who have shared their experiences, further reinforcing the clinic’s reputation as a reliable and compassionate veterinary service provider. Overall, Holtspur Veterinary Clinic's excellent rating and positive reviews suggest it is a highly recommended option for pet owners in Beaconsfield seeking attentive and professional veterinary care.
Holtspur Veterinary Clinic, located in Beaconsfield, boasts an impressive overall rating of 4.9 stars from 19 Google Maps reviews. This high rating is reinforced by consistently positive feedback from customers who praise the clinic for its professionalism, friendly staff, and reliable services. Many of the reviewers have been long-term clients, indicating trust and satisfaction with the clinic's offerings. The staff at Holtspur Veterinary Clinic are frequently commended for their courteous and professional demeanor. Reviewers mention specific individuals like Ian, Suzie, and Julia, highlighting their dedication and expertise. Ian, in particular, is noted for his professional approach and commitment to maintaining reasonable costs, which is an important consideration for many pet owners. The clinic is part of a larger group, providing clients with the flexibility of choosing from multiple locations, which can be beneficial for accessing specialized services or appointments at different times. The ability to secure same-day appointments is another appreciated feature, as it demonstrates the clinic's responsiveness and dedication to patient care. Shelley Griffiths, Wendy Burrell, Guy D'Arcy-Evans, Nicola O'Brien, and Ashley C are among the satisfied clients who have shared their experiences, further reinforcing the clinic’s reputation as a reliable and compassionate veterinary service provider. Overall, Holtspur Veterinary Clinic's excellent rating and positive reviews suggest it is a highly recommended option for pet owners in Beaconsfield seeking attentive and professional veterinary care.
Buckingham Equine Medicine Referrals
Milton Keynes
Buckingham Equine Medicine Referrals, located in Milton Keynes, is a highly reputed equine veterinary practice, as evidenced by its perfect 5-star rating from 12 reviews on Google. The clinic is noted for its exceptional service, particularly in emergency veterinary care, and serves as a veterinary nurse training facility, highlighting its commitment to education and advanced practice. The practice, led by Andrew Wallace, is praised for its professionalism, responsiveness, and compassionate care. A standout figure in the reviews, Andrew is recognized for his extensive experience and calm, kind demeanor, which have left a lasting impression on clients over the years. His leadership reflects in the clinic's operations, which are described as first-class, with excellent, honest, and caring vets supported by polite and respectful office staff. Clients like Gemma Jane Brookes and Nicola King commend the clinic for its consistent, high-quality service and reliable veterinary care, indicating long-term satisfaction and trust. Stuart Moseley appreciated the approachable and professional service during a 5-stage vetting process, while Lex Whitby and Amanda Maine-Tucker highlight the clinic’s quick response times and personalized, bespoke service. Buckingham Equine Medicine Referrals is a go-to destination for equine care in Milton Keynes, with reviews emphasizing the personal connections built between staff and clients and the clinic’s outstanding standard of care. The consistent positive feedback from clients, spanning several years, underscores the clinic’s reputation as a trusted and highly recommended veterinary practice.
Buckingham Equine Medicine Referrals, located in Milton Keynes, is a highly reputed equine veterinary practice, as evidenced by its perfect 5-star rating from 12 reviews on Google. The clinic is noted for its exceptional service, particularly in emergency veterinary care, and serves as a veterinary nurse training facility, highlighting its commitment to education and advanced practice. The practice, led by Andrew Wallace, is praised for its professionalism, responsiveness, and compassionate care. A standout figure in the reviews, Andrew is recognized for his extensive experience and calm, kind demeanor, which have left a lasting impression on clients over the years. His leadership reflects in the clinic's operations, which are described as first-class, with excellent, honest, and caring vets supported by polite and respectful office staff. Clients like Gemma Jane Brookes and Nicola King commend the clinic for its consistent, high-quality service and reliable veterinary care, indicating long-term satisfaction and trust. Stuart Moseley appreciated the approachable and professional service during a 5-stage vetting process, while Lex Whitby and Amanda Maine-Tucker highlight the clinic’s quick response times and personalized, bespoke service. Buckingham Equine Medicine Referrals is a go-to destination for equine care in Milton Keynes, with reviews emphasizing the personal connections built between staff and clients and the clinic’s outstanding standard of care. The consistent positive feedback from clients, spanning several years, underscores the clinic’s reputation as a trusted and highly recommended veterinary practice.
Pump Lane Equine Clinic is a highly regarded veterinary practice located in the town of Marlow. It has garnered an impressive 5-star rating from 10 reviews on Google Maps, indicating consistent satisfaction among its clientele. Notably, the clinic seems to excel in customer service and veterinary care, as evidenced by the written reviews. One customer, Kerry Thomas, highlights her positive initial interaction with both the staff on the phone and the attending vet, suggesting that the clinic values a welcoming and professional first impression. Another reviewer, Louise and Logey on adventures Murphy, describes the clinic as a "wonderful veterinary centre" that is both friendly and helpful, reinforcing the notion of strong customer service. Similarly, Samantha Pringle praises the clinic for providing the "best vet and care," indicating a high standard of veterinary expertise and patient care. Sue Spivey also commends the clinic for its great customer service, further emphasizing the consistency in client satisfaction. While the clinic does not display specific services or transparent pricing information in the available data, the positive feedback across multiple reviews suggests a well-rounded and client-focused approach to equine care. The relatively small sample size of 10 reviews should be considered, but the consistency of 5-star ratings across all reviews points to a reliable and trustworthy service provider in the equine veterinary field.
Pump Lane Equine Clinic is a highly regarded veterinary practice located in the town of Marlow. It has garnered an impressive 5-star rating from 10 reviews on Google Maps, indicating consistent satisfaction among its clientele. Notably, the clinic seems to excel in customer service and veterinary care, as evidenced by the written reviews. One customer, Kerry Thomas, highlights her positive initial interaction with both the staff on the phone and the attending vet, suggesting that the clinic values a welcoming and professional first impression. Another reviewer, Louise and Logey on adventures Murphy, describes the clinic as a "wonderful veterinary centre" that is both friendly and helpful, reinforcing the notion of strong customer service. Similarly, Samantha Pringle praises the clinic for providing the "best vet and care," indicating a high standard of veterinary expertise and patient care. Sue Spivey also commends the clinic for its great customer service, further emphasizing the consistency in client satisfaction. While the clinic does not display specific services or transparent pricing information in the available data, the positive feedback across multiple reviews suggests a well-rounded and client-focused approach to equine care. The relatively small sample size of 10 reviews should be considered, but the consistency of 5-star ratings across all reviews points to a reliable and trustworthy service provider in the equine veterinary field.
AR Equine Ltd, situated in Chesham, Buckinghamshire, is a veterinary clinic dedicated to providing specialized care for equine patients. Despite limited review data, the clinic holds a strong reputation with a perfect 5-star rating from a single Google Maps review, highlighting a highly positive customer experience. The clinic is particularly noted for its compassionate approach and dedication to both animals and their owners. A detailed review by a long-term client emphasizes the exceptional care provided by Adele, a primary equine vet at the clinic. Adele's commitment to patient recovery and her supportive attitude towards owners during difficult times stand out as key strengths. The reviewer praises Adele for her perseverance and ability to instill hope during a challenging period with an unwell horse, which ultimately led to a positive outcome. Additionally, AR Equine is acknowledged for its customer service excellence, with specific commendation for Jill, a receptionist at the clinic. Jill's professionalism, kindness, and efforts to accommodate client schedules reflect the clinic's commitment to client satisfaction. The review also notes the clinic's efficiency in handling insurance matters, further demonstrating their client-focused approach. While there is limited information about specific services and pricing, the emphasis on personalized care and seamless administrative support suggests a well-rounded service offering. Overall, AR Equine Ltd appears to be a trustworthy and caring choice for equine veterinary needs in Chesham, with a focus on building supportive relationships with both animals and their owners.
AR Equine Ltd, situated in Chesham, Buckinghamshire, is a veterinary clinic dedicated to providing specialized care for equine patients. Despite limited review data, the clinic holds a strong reputation with a perfect 5-star rating from a single Google Maps review, highlighting a highly positive customer experience. The clinic is particularly noted for its compassionate approach and dedication to both animals and their owners. A detailed review by a long-term client emphasizes the exceptional care provided by Adele, a primary equine vet at the clinic. Adele's commitment to patient recovery and her supportive attitude towards owners during difficult times stand out as key strengths. The reviewer praises Adele for her perseverance and ability to instill hope during a challenging period with an unwell horse, which ultimately led to a positive outcome. Additionally, AR Equine is acknowledged for its customer service excellence, with specific commendation for Jill, a receptionist at the clinic. Jill's professionalism, kindness, and efforts to accommodate client schedules reflect the clinic's commitment to client satisfaction. The review also notes the clinic's efficiency in handling insurance matters, further demonstrating their client-focused approach. While there is limited information about specific services and pricing, the emphasis on personalized care and seamless administrative support suggests a well-rounded service offering. Overall, AR Equine Ltd appears to be a trustworthy and caring choice for equine veterinary needs in Chesham, with a focus on building supportive relationships with both animals and their owners.
Windmill Veterinary Centre Ltd, located in Buckingham, is a well-regarded veterinary clinic with a strong focus on customer service and pet care. The clinic boasts a commendable 4.7-star rating from 18 Google reviews, reflecting a generally positive customer experience. The reviews highlight several key aspects of the clinic's services. Many clients appreciate the knowledgeable and helpful staff, as noted by Lianne, who recently joined the clinic and praised their VIP club for reducing costs related to pet treatments. The clinic's staff are frequently described as friendly and compassionate, with Penny Coates acknowledging their kindness and empathy during the difficult time of her cat's passing. Despite the overall positive feedback, there is a notable negative review from Chris Bryan, who expressed dissatisfaction with the clinic's handling of a stray cat situation, indicating a potential area for improvement in communication and community support. Several reviews mention specific staff members, such as Celia, Kay, and Sharon, who are recognized for their exceptional service. This suggests that Windmill Veterinary Centre has a team-oriented approach that resonates well with clients. Additionally, Mark Laurence's review indicates that the clinic operates multiple branches, including one in Winslow, further supporting their comprehensive service reach. Overall, Windmill Veterinary Centre Ltd appears to be a reliable and caring establishment that prioritizes pet welfare and customer satisfaction, although it could benefit from addressing specific client concerns to enhance its service offering further.
Windmill Veterinary Centre Ltd, located in Buckingham, is a well-regarded veterinary clinic with a strong focus on customer service and pet care. The clinic boasts a commendable 4.7-star rating from 18 Google reviews, reflecting a generally positive customer experience. The reviews highlight several key aspects of the clinic's services. Many clients appreciate the knowledgeable and helpful staff, as noted by Lianne, who recently joined the clinic and praised their VIP club for reducing costs related to pet treatments. The clinic's staff are frequently described as friendly and compassionate, with Penny Coates acknowledging their kindness and empathy during the difficult time of her cat's passing. Despite the overall positive feedback, there is a notable negative review from Chris Bryan, who expressed dissatisfaction with the clinic's handling of a stray cat situation, indicating a potential area for improvement in communication and community support. Several reviews mention specific staff members, such as Celia, Kay, and Sharon, who are recognized for their exceptional service. This suggests that Windmill Veterinary Centre has a team-oriented approach that resonates well with clients. Additionally, Mark Laurence's review indicates that the clinic operates multiple branches, including one in Winslow, further supporting their comprehensive service reach. Overall, Windmill Veterinary Centre Ltd appears to be a reliable and caring establishment that prioritizes pet welfare and customer satisfaction, although it could benefit from addressing specific client concerns to enhance its service offering further.
Hampden Vets in Haddenham, Aylesbury, appears to offer a mixed experience based on available reviews. The clinic holds an average rating of 4.1 stars from eight Google reviews, suggesting a generally positive perception but with some room for improvement. A closer look at individual reviews reveals both strengths and areas that need attention. Positive feedback highlights the clinic's caring and knowledgeable staff. Reviewers frequently mention specific staff members, such as Liv the vet and Olivia at the desk, as being particularly helpful and professional. John Hagen, a long-term client, expresses strong trust and confidence in the clinic, appreciating the care provided to his hearing dog, Belle. Similarly, Krissie Hutton and Mark Dell praise the welcoming atmosphere and compassionate treatment from the team. However, certain reviews point out issues related to communication and scheduling. Lisa ten Bulte mentions a stressful and avoidable visit due to miscommunication about vaccination scheduling, which could have been better managed with improved internal coordination. Nathan Relton's experience also highlights a communication breakdown regarding billing practices, where he was unexpectedly charged for a follow-up visit that he believed was included in the initial fee. While there is no explicit pricing information on the clinic's website, Nathan's review provides an example of costs, noting a total of £131 for an initial visit with medications, followed by an unexpected £54 charge for a check-up. Overall, though most clients seem satisfied with the care their pets receive, there is a clear need for enhanced communication and transparency regarding services and fees to improve the client experience.
Hampden Vets in Haddenham, Aylesbury, appears to offer a mixed experience based on available reviews. The clinic holds an average rating of 4.1 stars from eight Google reviews, suggesting a generally positive perception but with some room for improvement. A closer look at individual reviews reveals both strengths and areas that need attention. Positive feedback highlights the clinic's caring and knowledgeable staff. Reviewers frequently mention specific staff members, such as Liv the vet and Olivia at the desk, as being particularly helpful and professional. John Hagen, a long-term client, expresses strong trust and confidence in the clinic, appreciating the care provided to his hearing dog, Belle. Similarly, Krissie Hutton and Mark Dell praise the welcoming atmosphere and compassionate treatment from the team. However, certain reviews point out issues related to communication and scheduling. Lisa ten Bulte mentions a stressful and avoidable visit due to miscommunication about vaccination scheduling, which could have been better managed with improved internal coordination. Nathan Relton's experience also highlights a communication breakdown regarding billing practices, where he was unexpectedly charged for a follow-up visit that he believed was included in the initial fee. While there is no explicit pricing information on the clinic's website, Nathan's review provides an example of costs, noting a total of £131 for an initial visit with medications, followed by an unexpected £54 charge for a check-up. Overall, though most clients seem satisfied with the care their pets receive, there is a clear need for enhanced communication and transparency regarding services and fees to improve the client experience.